Nov. 2, 2022
EP228 - Programmatic Advertising
#ppcchat Twitter discussion that runs on Tuesdays at 5pm GMT - Led by Julie Bacchini (@NeptuneMoon)
Q1 What does the term “programmatic advertising” mean to you?
Q2: Are you currently managing any programmatic advertising for your clients or brands? If so, what platform(s) are you using?
Q3 What is your biggest challenge or frustration when it comes to programmatic advertising?
Q4 Questions for Marc Poirier -
- What do you see as the best use cases for programmatic for Google advertisers?
- What are the biggest differences between traditional PPC and programmatic advertising?
- How to best leverage programmatic in a holistic way to augment existing social, search campaigns? And how to show impact? If GDN is already being used, what is the USP of other platforms that could be a differentiator for insisting on Programmatic?
- How can smaller advertisers onboard and activate data?
- If you have to choose platforms for programmatic, what are the factors you would consider for a specific type of business at a specific location selling a specific product assuming that the specific is “X” here and it can change with different scenarios?
- One Q I had was around embedding the Meta pixel or any other ad channel (LI, TW, etc) as a view-tag in CTV campaigns & RT those CTV view audiences via native social. Never done it but want to. Would that work u think?
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Hello and welcome to this week's
episode of the PPC Tat Roundup.
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In today's episode we have Julie
taken us on a topic of
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programmatic advertising and she
has is joined by Mark Poibrier.
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I always get his name, pronounce
his name wrong, Another cookie.
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The cookie crumbles.
So yeah, Mark Poire.
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So that's poi RIER.
There's so many eyes in there,
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One too many eyes for me that
trips my tongue.
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But anyway, she's we're joined
by Mark as well as Ellen Ellen
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Parker.
She is also a programmatic ninja
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out of the US.
I love following her.
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She's got a podcast.
I forget the name, but go and
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check out Helen Parker.
Is her handle is I am Helen.
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Helen with an H but the the H is
silent.
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But yeah, she's got the
programmatic digest podcast.
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If you want to learn about
programmatic, I really high
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highly recommend that you listen
to her podcast and yeah, she
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joins the chat as well.
It was such a shame I didn't
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join it live because we had
changed clocks.
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The clock has gone back one an
hour last week so when I thought
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it was 5:00 the chat had already
happened.
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So it actually happened today at
4:00 PM GMT time or BST time or
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GMT time.
Oh Lord, I'm confused with all
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the clocks changing.
But anyway, I missed it live.
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But it's so great to be able to
do this recap and to hear all
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the amazing people talking about
it.
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Even if I had joined I would
have been larking anyway.
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So because programmatic is not
my Forte, so excited to hear all
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the amazing advice given by the
community today.
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So yeah, hope you enjoy.
Hello and a warm welcome to this
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episode of the PPC Chat Roundup,
a podcast where I round up the
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Twitter discussion that happens
on Tuesdays at 5:00 PM GMT.
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I'm your host Anu and I'm
recording from my studio back in
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London, UK and I use this
platform to share not just
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expert but also my ideas and
considered best practices about
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paid media and the direction the
digital industry is going in.
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So if you want to keep up to
date with my tips and tricks in
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the industry and get the latest
on the podcast that has been
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called your go to, even if you
don't make it to the PPC chat,
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live discussions and even if you
do, then like a follow, share
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and retweet on that right
Twitter with my handle the
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marketing anu Or join us in our
LinkedIn group which is the PPC
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Chat Roundup podcast.
Or if you're on Instagram, why
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don't you check us out at PPC
Chat under score roundup to get
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quotes and snippets from
previous episodes.
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So yeah, we have Julie with Mark
and Ellen Parker.
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I give her an honorary Co
hosting or Co leading the chat
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today because she is a
programmatic ninja taking us on
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the topic of programmatic
advertising.
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Because yeah, PVC chat is not
just about paid search.
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It's not just about Google ads
or Microsoft ads.
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It encompasses everything that
has to do with paid media, as
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usual.
Yeah, Julie takes us on saying
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that, you know, welcome
everybody.
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Thank you for joining us on this
chat.
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First, how are we doing?
We have several fantastic
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experts to join us today with
Julia, Vice joins us as well as
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Ashton Clark, Steve Gibson, Tim
Halloran as well joins us.
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Daniel Voddy as well joins us.
Clever programmatic is it?
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Oh, yes.
We've got some programmatic
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powerhouses in the house here.
Dog art.
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Thomas as well joins us.
Well, yeah.
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Before we get to the question,
we'll start with Julie's usual
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PS:.
A saying, yeah, before we get
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into the questions, This chat is
intended for PPC professionals
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of all levels.
So if you have something you
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want to share, please do.
We are a friendly and supportive
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community.
Please don't be afraid to
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participate.
Lurkers, as well as just the
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listeners of the podcast as well
are always welcome for sure.
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So yeah, we've got Julie then
taking us on straight into
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question one saying, yeah, we're
going to start with a few
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questions for all and then get
to the questions for Mark.
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What does the term programmatic
advertising mean to you?
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I think it's a fancy word for
display advertising.
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And when I don't mean fancy,
like, oh OK, it's not no
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difference, but programmatic is
more.
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Maybe not fancy is not the right
word, but more advanced version
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of display, more advanced
version of GDA and Google
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Display Network, where you can
do it by not just by impressions
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being by impressions, but also
paying by click.
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And I'd imagine more quality,
the kind of sites that you're
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going to be looking at.
And it's not just display, not
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just sites online.
You can buy TV ads
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programmatically now, but
exactly what you mean by
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programmatically.
I I imagine that you pay you're
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you can more pay more towards
what you're going to receive
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from it.
And not just paying for a
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display.
Probably totally wrong.
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But let's see what Ellen replies
to that.
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So yeah, Ellen goes.
Programmatic means automated.
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Programmatic advertising is
automated.
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Ad placements.
I like to define it as such.
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We use a tech to automate ad
placements on inventory outside
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of social the same way we use
Facebook tech to automate
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placement in Facebook.
So yes, there is the proper
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answer instead of like the very
unknowledgeable answer that I
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gave signal mine, Daniel Varney
goes the future of marketing is
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what programmatic advertising
is.
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I am actually expecting Google
met and other social platforms
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will be forced to open up
auctions to other platforms
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because of legislation.
Ellen goes, whoa, that is a
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serious projection.
They did so once before and the
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Cpm's where oh and she does a
sick emoji, so maybe not a great
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idea.
Actor response response
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programmatic is basically PMAX
plus audio ads on different
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advertising platforms.
Some marketers consider it a
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more advanced form of
advertising because of the
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available inventory, but at the
core it uses the same
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advertising principles.
Steve Gibson goes a display
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network where they they use some
tech to match your ads to
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content.
So yeah, some like is display
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but more advanced version.
So I'd say that that's a part of
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the answer that I gave that is
valid.
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You can throw away the rest.
Mark Mark responds to question
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one saying to me in a slightly
exaggerated way, it just means
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advertising.
Outside the PPC world,
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programmatic is pretty much
everywhere except on paper.
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We haven't solved for that yet.
Yes, Imagine Stephie K Gali K
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Gauls even responds to question
one saying for me it means
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buying a quantity of display ads
at a guaranteed CPM on different
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display networks other than
Google, while harnessing the
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power of machine learning to
find the most receptive
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audience.
So yeah, programmatic has been
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using automation since the
beginning of time.
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It's all about automating and
machine learning.
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Yeah, we can't get away from
that, can we?
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And then Steve Gibson responds
to question one saying, yeah, a
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display network where they use
some tech to match your ads to
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content.
And then Julie herself responds
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saying, yeah, to me,
programmatic advertising means
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display advertising, but at a
different level than the Google
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Display Network.
It's more sophisticated and
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placements are of better
quality.
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Historically, hasn't been super
accessible to small advertisers,
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but that's changing, especially
with, yeah, freelancers and the
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small agencies, Ashton Clarke
responds, saying.
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I've never done programmatic
advertising, but have always
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thought of it as basically being
a more advanced version of
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display.
Same here, but then Julie takes
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us on to question two.
Saying that are you currently
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managing any programmatic
advertising for your clients or
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brands?
If so, what platforms are you
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using?
Before we go to that Doug Art
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Thomas response to question one
saying programmatic is buying
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through a platform to show on
3rd party publishers.
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Using that definition, Google
Display is programmatic, but
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most of Google Search wouldn't
be.
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Facebook ads generally aren't
programmatic, but Fan is FAN.
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Facebook Advertising Network, I
assume is that what that acronym
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is?
Mark also responds.
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I'm not sure whether this is for
question one or question two.
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I think it's question one still.
Yeah, programmatic is
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everywhere.
Besides online display and video
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in game ads, in app ads and
native ads, it's also huge
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business on TV and CTV.
It's an emerging method for out
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of home advertising.
And don't forget audio, radio,
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podcast advertising.
I meet as well response question
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once and I've always understood
it as display ads, but on a more
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advanced complex level.
Then Julie takes us on to
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question two, saying are you
currently managing any
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programmatic advertising for
your clients or brands?
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If so, what platforms are you
using?
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And Daniel Varrigo's using STACK
Adapt as our agency preferred
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platform but have some legacy on
Trade Desk.
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We found for the most part
programmatic platforms are
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similar.
We liked stack adapts, customer
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service, no main budget required
over and over a certain amount
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of budget help on creative Steve
Gibson goes only Google display.
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Hector goes yes, I've used so
many of them for small budgets
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to test like DV360, trade desk,
trade desk, ad mob, et cetera,
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as well as ad roll.
OK oh does she mean ad role
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instead of AdMob?
Marcus said well said yes.
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Oh yes, that's all we do.
And we use many platforms
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depending on what our clients
need.
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Trade decks, Google DV360,
several other more specialized
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these Sp's too.
Ali Mukadan responds to question
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two saying our team uses Amazon
DSP, Media Math, Pragmatic Adx
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to name a few for different
clients.
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Personally, I prefer GDN.
And then we have Dave Gallegos
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responding to question two
saying stack adapt and then we
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have Julie herself responding to
question two saying, yeah, I
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don't really consider GDN to be
programmatic, but technically it
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is.
So I guess I am doing
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programmatic and then we have
Bill Scott responding to what
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Julie had just said saying, yes,
GDN was the OG pro of
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programmatic.
Programmatic is for lazy people
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trying to do what an expert
does.
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Ooh, I feel that's a little bit
of fighting talking there, Bill.
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Ali Mukadam responds saying them
if we go, by definition, yes,
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absolutely 100.
So guessing, yeah, GDN is
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considered as programmatic, can
be considered as programmatic.
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Mark responds saying, Oh yes to
question two saying that's all
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we do and we use many platforms
depending on what our clients
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need.
The Trade Desk, Google DV360 and
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several other more specialized
DSP's.
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To Julia, Vice responds, yes, we
use a few partners including our
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brands, programmatic product.
Tim Halloran responds saying
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yes, I've been dabbling in
simply dot FI, so SIMPLI dot FI
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because of their geofencing and
addressable audience
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capabilities.
I ran a couple campaigns on
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Stack Adapt earlier in the year
and try to use a few others in
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the past with mixed results.
Ashton a response question to
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say Nope, always done to always
down to test though I love the
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way that he's part of
conversation even though, yeah,
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he doesn't have much experience
in it.
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Always good to hear from Ashton
Delgar, Thomas response to
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question two saying I have in
the past, I've sort of decoupled
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from this recently pushing more
for individual publisher buys.
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If this place is the right call,
Tim Halloran responds to
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question one saying what it
means to me.
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Top of my head.
Same thing as regular PPC, but
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better or different or unique
targeting options.
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Because of a mix of data
providers and publishers you may
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not get from other standard
platforms, Sometimes premium
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placements you can't get
elsewhere and then Ellen
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responds.
Question two saying I've seen
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quite a few answers with some
dope Dsp's.
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All excellent choices.
It comes down to what and how we
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00:12:24,650 --> 00:12:28,210
want to service our client.
I've trained teams in most of
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00:12:28,210 --> 00:12:32,210
the DSP mentioned.
Love it, Daniel Vadhi responds
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00:12:32,210 --> 00:12:35,980
saying I've always seen a time
where Google keeps taken away
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00:12:35,980 --> 00:12:38,500
levers and insights.
Programmatic actually has a lot
223
00:12:38,500 --> 00:12:42,180
more to offer than Google ads.
Overall I found programmatic to
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00:12:42,180 --> 00:12:46,980
be more nimble and adjust to the
deprecation of a third party
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00:12:46,980 --> 00:12:50,300
cookies and that's in the
conversation of where Amit had
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00:12:50,300 --> 00:12:53,500
said I've always understood it
as display ads but not on a more
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00:12:53,500 --> 00:12:57,620
advanced level and as well joins
the conversation saying I agree
228
00:12:57,620 --> 00:13:00,940
Daniel, Google Display Networks
holds a small piece of the pie.
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00:13:00,940 --> 00:13:05,790
There are over 30 + S SP's or ad
exchange in the ecosystem.
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00:13:05,790 --> 00:13:09,070
Most offer enough measurement
and transparency which is not
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00:13:09,070 --> 00:13:11,670
always in GDN.
Tim goes same.
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00:13:11,670 --> 00:13:14,750
They never completely relied on
cookies in the 1st place so
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00:13:14,750 --> 00:13:18,830
their value isn't directly tied
to its demise.
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00:13:18,870 --> 00:13:23,230
Dave goes this so yeah always
worth testing these these guys
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00:13:23,230 --> 00:13:25,110
out.
Julian takes us on to question
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00:13:25,110 --> 00:13:27,630
three, saying what is your
biggest challenge of frustration
237
00:13:27,630 --> 00:13:30,720
when it comes to programmatic
advertising And I have not
238
00:13:30,720 --> 00:13:33,760
tested it yet and I'm not sure
I'll know how to.
239
00:13:33,840 --> 00:13:36,480
Yeah, dive into it, Daniel Voddi
goes.
240
00:13:36,480 --> 00:13:39,880
For me, it would be more how to
measure the impact of
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00:13:39,880 --> 00:13:42,280
programmatic.
At the end of the day at scale,
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00:13:42,520 --> 00:13:46,440
we're still mostly talking about
display, CTV, audio, et cetera,
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00:13:46,680 --> 00:13:49,160
prospecting.
You still need to have a solid
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00:13:49,160 --> 00:13:52,880
plan of testing and measuring.
Ali responds saying we do find
245
00:13:52,880 --> 00:13:55,400
some spam traffic coming through
programmatic.
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00:13:55,400 --> 00:13:58,830
It's true for GDN as well, and
the belief that could be wrong
247
00:13:58,830 --> 00:14:02,270
that programmatic cannot be
leveraged for performance, maybe
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00:14:02,270 --> 00:14:05,790
because it wasn't supposed to in
the 1st place.
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00:14:06,070 --> 00:14:08,830
It's a response to that.
Saying yes, invalid clicks and
250
00:14:08,830 --> 00:14:12,110
irrelevant traffic is one of the
biggest issues I face when I run
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00:14:12,110 --> 00:14:17,230
ads on GDN, Pmax or other native
or programmatic platforms.
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00:14:17,430 --> 00:14:20,610
Curious, how do you avoid
getting this again?
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00:14:20,610 --> 00:14:24,210
You might hear me saying GDN,
PMAX, GDN is Google Display
254
00:14:24,210 --> 00:14:28,490
Network, PMAX is performance Max
campaigns.
255
00:14:28,490 --> 00:14:31,610
But again, go on
officialppcchat.com, go under
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00:14:31,610 --> 00:14:33,930
resources and you'll see all the
acronyms we're going to be
257
00:14:33,930 --> 00:14:37,010
talking about here.
Mark as well responds to Hector
258
00:14:37,010 --> 00:14:38,930
going, yeah.
We use a combination of AI
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00:14:38,930 --> 00:14:45,770
provided by the top tier Dsps
like TTD, Yahoo, DSP and DV360
260
00:14:46,010 --> 00:14:50,230
for example and senior traders,
human intelligence to prevent
261
00:14:50,510 --> 00:14:53,550
irrelevant impressions.
It's a never ending battle,
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00:14:53,870 --> 00:14:56,110
Hector goes.
Do you also get traffic from
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00:14:56,110 --> 00:15:00,710
countries that are usually OFAC
sanctioned like in Google, what
264
00:15:00,710 --> 00:15:02,870
is OFAC?
Someone please Google that
265
00:15:02,870 --> 00:15:05,310
please.
Last time I was running for a
266
00:15:05,310 --> 00:15:09,590
Fortune 500 and they got an
attack from a competitor where
267
00:15:09,590 --> 00:15:12,870
they were getting huge traffic
and conversions from countries
268
00:15:12,870 --> 00:15:17,260
that you can't exclude and
earlier his response to that as
269
00:15:17,260 --> 00:15:20,460
well saying I'm not sure exactly
or you mean by being by an
270
00:15:20,460 --> 00:15:23,220
attack from a competitor.
However, the default targeting
271
00:15:23,220 --> 00:15:26,300
settings should always be people
in or regularly in your
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00:15:26,300 --> 00:15:28,940
targeting locations.
But instead of people interested
273
00:15:28,940 --> 00:15:35,300
in your targeted locations,
interested in interested is
274
00:15:35,860 --> 00:15:37,940
default setting.
Yeah, it goes.
275
00:15:37,940 --> 00:15:41,140
So there are events where your
competitors will buy traffic
276
00:15:41,140 --> 00:15:43,580
from locations like Iraq or
Iran.
277
00:15:43,580 --> 00:15:46,500
They're usually bots who click
on your ads and exhaust your
278
00:15:46,500 --> 00:15:50,420
budgets and fill random details
in lead Gen. campaigns.
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00:15:50,420 --> 00:15:54,700
This traffic, you can't exclude
them in any way due to OFACS or
280
00:15:54,740 --> 00:15:58,100
OFAC.
That is interesting for people.
281
00:15:58,100 --> 00:16:01,460
Yeah, people trying to that's
that's a very bad way of doing
282
00:16:01,460 --> 00:16:02,780
programmatic.
Well like should I call it
283
00:16:02,780 --> 00:16:06,460
blackout and he call him Black
Hat anything bad black
284
00:16:06,460 --> 00:16:10,380
something.
But yeah sounds very dodgy way
285
00:16:10,380 --> 00:16:14,300
of companies doing programmatic.
I really hate to hear things
286
00:16:14,300 --> 00:16:17,500
like that.
My whole response to question
287
00:16:17,500 --> 00:16:20,140
two saying currently no.
But in the past I have used
288
00:16:20,140 --> 00:16:23,420
DV360 Stack Adapt and Trade
Desk.
289
00:16:23,420 --> 00:16:27,540
So yeah, if you want to get into
the programmatic DV360 stack,
290
00:16:27,540 --> 00:16:30,060
adapt trade desk.
Those have been mentioned
291
00:16:30,260 --> 00:16:32,940
several times.
Tim Halloran responds to
292
00:16:32,940 --> 00:16:35,980
question three about the
challenges and frustrations.
293
00:16:36,180 --> 00:16:39,540
Biggest challenge, Tim goes.
Either it's too easy Kitty
294
00:16:39,540 --> 00:16:43,060
gloves or it's too difficult.
Complex Ui's large learning
295
00:16:43,060 --> 00:16:47,860
curve, easy self-serve, take
away part of its value because
296
00:16:47,860 --> 00:16:51,300
it categorizes and simplifies
when you'd rather have more
297
00:16:51,300 --> 00:16:55,680
personalization and insight.
And then we have yeah, de
298
00:16:55,680 --> 00:16:58,280
Gallegos responded to question 3
going up.
299
00:16:58,360 --> 00:17:00,880
I've worked with bigger clients
with budgets available but the
300
00:17:00,880 --> 00:17:02,760
entry point for Smb's might be
tough.
301
00:17:02,760 --> 00:17:07,079
Facebook or Google definitely
make it easier to enter at a
302
00:17:07,079 --> 00:17:11,440
lower budget amount.
No, day one trade desk for them
303
00:17:11,980 --> 00:17:13,940
and we have Mark as well
responded to question 3C.
304
00:17:13,940 --> 00:17:16,300
And I'd say the biggest
challenge is the fragmentation
305
00:17:16,300 --> 00:17:18,619
of the ecosystem.
It's also our biggest
306
00:17:18,859 --> 00:17:21,980
opportunity as an independent
programmatic trading desk.
307
00:17:22,300 --> 00:17:26,420
Complexity creates a barrier to
entries that we take away for
308
00:17:26,420 --> 00:17:29,940
advertisers and agencies.
So yeah, we have issues with the
309
00:17:29,940 --> 00:17:33,300
publisher.
It has it's an opportunity for
310
00:17:33,300 --> 00:17:35,420
you know if you have a small
business you want to start in
311
00:17:35,420 --> 00:17:39,180
the business to make that as an
opportunity as a as a solution
312
00:17:39,180 --> 00:17:42,920
that you have for clients.
We had then have Ashton Clark
313
00:17:42,920 --> 00:17:45,320
going to a responded to question
three saying, yeah, someone
314
00:17:45,320 --> 00:17:47,040
who's never run programmatic
ads.
315
00:17:47,360 --> 00:17:49,840
A challenge would be not knowing
where to start.
316
00:17:49,840 --> 00:17:53,040
I've heard about programmatic
for years, but it seems like a
317
00:17:53,040 --> 00:17:57,320
better fit for large businesses
and not as much for S MB's which
318
00:17:57,320 --> 00:18:01,080
is primarily who we work with.
And then Daniel Voddy responds
319
00:18:01,080 --> 00:18:04,240
saying, yeah, I'd agree here, I
think programmatic sometimes
320
00:18:04,240 --> 00:18:07,760
make it sound more complex than
it actually is.
321
00:18:07,760 --> 00:18:10,950
I don't know if by design or not
and therefore unapproachable,
322
00:18:10,950 --> 00:18:14,910
traditionally there was also the
minimum budget barrier, Daniel
323
00:18:14,910 --> 00:18:16,870
goes.
It's like when you go to a club
324
00:18:16,870 --> 00:18:19,590
and you see the VIP section.
It seems like a good idea, but
325
00:18:19,630 --> 00:18:22,910
all of them look like they're
miserable and actually want to
326
00:18:22,910 --> 00:18:26,150
party with everyone else.
Programmatic needs to come down
327
00:18:26,550 --> 00:18:29,150
and dance, right?
I love that analogy.
328
00:18:29,510 --> 00:18:31,390
So does Ashton.
And he goes, it does seem
329
00:18:31,390 --> 00:18:34,550
intimidating, but we're trying
to be better about testing new
330
00:18:34,550 --> 00:18:37,120
platforms and channels.
And I think programmatic is a
331
00:18:37,120 --> 00:18:39,800
big one to try out.
Today's discussion has
332
00:18:39,800 --> 00:18:42,880
definitely helped make it seem a
little less daunting.
333
00:18:43,320 --> 00:18:46,720
Elling also responds to that to
Ashton going, I would say I can
334
00:18:46,720 --> 00:18:49,480
understand the initial
investment can be daunting.
335
00:18:49,480 --> 00:18:53,200
Programmatic is an excellent
complete compliment to what
336
00:18:53,200 --> 00:18:56,840
you're doing for you Smb's, I've
seen it happen and have
337
00:18:56,840 --> 00:19:00,120
consulted Smb's to get started.
I get it.
338
00:19:00,690 --> 00:19:02,730
Acting goes ice.
Would still love to test it.
339
00:19:02,730 --> 00:19:06,330
We usually default to display or
social if a client wants to test
340
00:19:06,610 --> 00:19:09,370
more awareness focused
campaigns, mainly because of the
341
00:19:09,370 --> 00:19:12,810
assumption that there's a bigger
cost for programmatic like you
342
00:19:12,810 --> 00:19:17,420
said, plus a learning curve on
my end, Ellen goes, I believe in
343
00:19:17,420 --> 00:19:19,900
you it can be done.
The hardest part of the learning
344
00:19:19,900 --> 00:19:22,860
journey is simply taking the
first step.
345
00:19:22,860 --> 00:19:26,660
I love Ellen's you know, use of
really pointing out her
346
00:19:26,660 --> 00:19:29,460
expertise, our expertise through
this chat.
347
00:19:29,500 --> 00:19:32,180
Yes, the more great answers she
gives her.
348
00:19:32,620 --> 00:19:35,540
Lawrence as well say says to
question twos and I've not used
349
00:19:35,540 --> 00:19:38,660
it in what I would like Chile
called programmatic because I
350
00:19:38,660 --> 00:19:40,740
don't think Google Display
network really meets the
351
00:19:40,740 --> 00:19:44,630
definition of programmatic.
Delgar Thomas goes three big
352
00:19:44,670 --> 00:19:47,710
areas for me in terms of the
biggest challenges.
353
00:19:47,750 --> 00:19:50,390
This is an answer to question 3
targeting.
354
00:19:50,390 --> 00:19:53,790
How do we beat the roughly for
45% average match rate
355
00:19:54,070 --> 00:19:57,590
inventory, How do we manage the
cesspool of low quality
356
00:19:57,590 --> 00:20:01,750
inventory positioning?
What makes 1D SP better than
357
00:20:01,790 --> 00:20:04,110
another actor responds to that
saying?
358
00:20:04,110 --> 00:20:07,590
I would say bidding as well,
especially when you are starting
359
00:20:07,590 --> 00:20:11,430
to test for different steps of a
funnel and not sure what is the
360
00:20:11,430 --> 00:20:13,280
best.
Entry point.
361
00:20:14,080 --> 00:20:17,640
And then, yeah, we then have the
questions from the community
362
00:20:17,640 --> 00:20:20,800
where for question 4, Judy goes,
what questions do you have for
363
00:20:20,800 --> 00:20:23,320
Mark about programmatic
advertising?
364
00:20:23,320 --> 00:20:26,360
And as you'll see, this is not
just questions from Mark, but
365
00:20:26,360 --> 00:20:28,120
also Ellen as well.
I love it.
366
00:20:28,480 --> 00:20:30,200
Yeah.
And she goes, some of you sent
367
00:20:30,200 --> 00:20:33,480
questions ahead of today.
So we'll do as many of them and
368
00:20:33,480 --> 00:20:36,440
we'll try to get to them.
So yeah, what are some of those
369
00:20:36,440 --> 00:20:39,000
questions?
But before that, we've also got,
370
00:20:39,000 --> 00:20:41,950
yeah, Ellen going, her biggest
challenges to answer.
371
00:20:41,950 --> 00:20:45,470
Question three are one, initial
investment, 2 measurement,
372
00:20:45,510 --> 00:20:50,110
although much more advanced can
become fragmented 3.
373
00:20:50,110 --> 00:20:53,830
Inventory transparency, mainly
due to lack of transparency from
374
00:20:53,830 --> 00:20:57,470
some vendors for fraud or brand
safety risk.
375
00:20:57,470 --> 00:21:00,390
These are the most commonly
discussed stuff.
376
00:21:00,390 --> 00:21:03,150
And yeah, I agree with that.
When she came on the PVC Track
377
00:21:03,150 --> 00:21:06,550
Roundup podcast, where we were
also talking about programmatic,
378
00:21:06,830 --> 00:21:09,830
one of the biggest areas that we
were talking about was the, you
379
00:21:09,830 --> 00:21:15,640
know, the risk of an ad showing
against, you know, sites that
380
00:21:15,640 --> 00:21:20,120
are inciting either hate or war
or crimes or that kind of thing
381
00:21:20,120 --> 00:21:22,640
or maybe even pornography kind
of stuff.
382
00:21:22,640 --> 00:21:25,800
And have some there not enough
measurements to ensure that your
383
00:21:25,840 --> 00:21:29,480
ads don't show against those
sites or even some like viral
384
00:21:29,480 --> 00:21:33,000
news that comes about comes of
course, you know maybe a death
385
00:21:33,000 --> 00:21:36,410
of a celebrity or maybe Elon
Mask stuff you might not be
386
00:21:36,410 --> 00:21:39,330
wanting to show against some
news that are just not relevant
387
00:21:39,330 --> 00:21:42,690
to what you're doing.
So yeah, all those things in
388
00:21:42,690 --> 00:21:46,050
place to ensure that there's
brand safety and it prevents
389
00:21:46,050 --> 00:21:48,450
risk.
A lot of work needs to be done
390
00:21:48,450 --> 00:21:52,970
in that area in my opinion.
And so yeah, we've also got to
391
00:21:52,970 --> 00:21:55,650
John Kagan responded to question
three saying when the clients
392
00:21:55,650 --> 00:21:58,410
asked me for a screenshot of
their ads.
393
00:21:58,410 --> 00:22:01,160
So, yeah, biggest challenges
there.
394
00:22:01,400 --> 00:22:05,440
Me then have Julie going.
Yeah, a question from Tony Zara
395
00:22:05,840 --> 00:22:09,360
for Mark as well as Ellen.
What do you see as the best use
396
00:22:09,360 --> 00:22:12,480
cases for programmatic for
Google advertisers?
397
00:22:12,840 --> 00:22:15,880
Ellen goes, I would add audience
and tactics, targeting,
398
00:22:15,880 --> 00:22:19,640
augmentation, breaking out of
the Google shell to increase
399
00:22:19,720 --> 00:22:22,160
reach and impact.
And yes, it can be measured and
400
00:22:22,160 --> 00:22:25,120
performance can be proven.
That's where additional
401
00:22:25,120 --> 00:22:28,650
measurement tech can be added.
Julie then goes, when you say
402
00:22:28,650 --> 00:22:31,170
additional measurement tech can
be added, do you mean that a
403
00:22:31,170 --> 00:22:36,050
third party tool is something
that is needed to fully measure
404
00:22:36,050 --> 00:22:38,850
programmatic performance?
And if so, what are you using
405
00:22:39,090 --> 00:22:40,850
for this?
Ellen responds to that saying
406
00:22:40,850 --> 00:22:43,970
you can measure programmatic
without third party.
407
00:22:43,970 --> 00:22:47,850
You will need to add them once
you speak of overall view on
408
00:22:47,890 --> 00:22:51,690
performance between multiple
channels, especially you when
409
00:22:51,690 --> 00:22:55,170
you run outside of DSP.
Think showing row or row as
410
00:22:55,170 --> 00:23:01,020
between social set and PRG and
cut goes any recommendation that
411
00:23:01,020 --> 00:23:03,660
any recommended third party
measurement platforms.
412
00:23:03,660 --> 00:23:06,900
Understanding each has its gaps
and advantages.
413
00:23:07,300 --> 00:23:09,860
Ellen goes great question.
I hate to answer by saying this,
414
00:23:09,860 --> 00:23:11,620
what are we doing for our
clients?
415
00:23:11,620 --> 00:23:14,220
What's the goal?
Why will this measurement vendor
416
00:23:14,500 --> 00:23:18,420
help us prove for our clients
then understand what types are
417
00:23:18,420 --> 00:23:23,100
available, they are post
verification or versus pre bid
418
00:23:23,180 --> 00:23:25,870
partners.
There are some great ones, some
419
00:23:25,870 --> 00:23:28,590
are specialized by industries,
others have AI support.
420
00:23:28,590 --> 00:23:32,550
Measurement is important because
it helps us show performance.
421
00:23:32,790 --> 00:23:36,030
So how easy is it to read
reporting, post campaigns,
422
00:23:36,030 --> 00:23:39,750
things like that.
And then, yeah, Mark also then a
423
00:23:39,750 --> 00:23:43,790
response about the best use
cases for programmatic and he
424
00:23:43,790 --> 00:23:47,030
goes, yeah, another strategy is
to augment or optimize GDN
425
00:23:47,030 --> 00:23:50,550
reach, which can have meaningful
impact on results sometimes
426
00:23:50,550 --> 00:23:53,710
finally, which can have
meaningful impact on results
427
00:23:53,710 --> 00:23:56,910
sometimes finally.
And perhaps the most obvious and
428
00:23:56,910 --> 00:23:59,950
familiar thing Google
advertisers can do of course is
429
00:23:59,950 --> 00:24:04,510
retargeting users on a much
larger network than just GDN, he
430
00:24:04,510 --> 00:24:06,830
continues.
Many ways to make a programmatic
431
00:24:06,830 --> 00:24:11,140
work for Google advertisers,
higher value strategies usually
432
00:24:11,140 --> 00:24:14,420
revolve around reach and
awareness or driving tonnage.
433
00:24:14,660 --> 00:24:18,340
Once you've reached a plateau,
harvesting existing demand, you
434
00:24:18,340 --> 00:24:20,900
have to create it.
And that's where programmatic
435
00:24:20,900 --> 00:24:23,740
shines.
And then Julie takes us on to
436
00:24:23,740 --> 00:24:26,540
question six, which I believe is
the last question of the chat
437
00:24:26,540 --> 00:24:30,100
saying that, yeah, what are the
biggest differences between the
438
00:24:30,100 --> 00:24:33,940
traditional PPC and programmatic
advertising?
439
00:24:34,370 --> 00:24:37,530
Mark goes, yeah, in my view, one
bottom of funnel demand
440
00:24:37,530 --> 00:24:42,330
harvesting versus top of funnel
awareness and demand building, 2
441
00:24:42,330 --> 00:24:46,010
diversity of data options, tools
and channels. 3.
442
00:24:46,330 --> 00:24:50,490
Increasing opaque hosted auction
versus transparent real time
443
00:24:50,530 --> 00:24:54,670
auction for tracking.
Where in programmatic, one can
444
00:24:54,670 --> 00:24:58,270
track, post click and post view
activity within a campaign,
445
00:24:58,510 --> 00:25:01,590
which expands and complements
the previously mentioned
446
00:25:01,590 --> 00:25:06,110
diversity of data options, tools
and channels.
447
00:25:06,750 --> 00:25:09,990
And Julie also then gives
another question from Tony Zara
448
00:25:10,190 --> 00:25:13,670
saying how can smaller
advertisers on board and
449
00:25:13,710 --> 00:25:17,280
activate data.
Judy Mark starts off saying that
450
00:25:17,280 --> 00:25:20,240
there are two main parts to on
board and activate data for
451
00:25:20,240 --> 00:25:23,560
smaller advertisers.
The 1st is almost always to
452
00:25:23,560 --> 00:25:27,640
install and configure a pixel on
the web properties to start
453
00:25:27,640 --> 00:25:31,120
building audiences of web
visitors.
454
00:25:31,440 --> 00:25:34,000
Mark then continues saying the
second path is to upload or
455
00:25:34,000 --> 00:25:37,400
provide a feed of custom
audience emails or mobile
456
00:25:37,400 --> 00:25:41,840
numbers into a platform such as
live ramp for example.
457
00:25:42,080 --> 00:25:45,880
There are costs associated with
the latter, so it wouldn't apply
458
00:25:45,880 --> 00:25:49,960
to tiny advertisers usually.
Julie then continues replies to
459
00:25:49,960 --> 00:25:51,600
that thing.
I will also add this for
460
00:25:51,600 --> 00:25:54,880
uploading customer data and
Smb's, please make sure you have
461
00:25:54,880 --> 00:25:58,680
permission to use customer or
potential customer data in this
462
00:25:58,680 --> 00:26:01,120
way.
Platforms want us to upload with
463
00:26:01,120 --> 00:26:05,440
reckless abandon, but we need to
be careful as liability is now
464
00:26:05,840 --> 00:26:08,200
on us.
Slash the advertisers.
465
00:26:08,540 --> 00:26:11,380
Yeah, Julie goes, I'm going to
going to keep beating this Trump
466
00:26:11,380 --> 00:26:14,340
because it is so important.
Get with your legal advisor to
467
00:26:14,340 --> 00:26:17,780
review your terms and privacy
policies.
468
00:26:17,780 --> 00:26:20,140
Policies consultants and
agencies.
469
00:26:20,140 --> 00:26:24,300
Review your contract language to
make sure you're not taking on
470
00:26:24,580 --> 00:26:28,260
liability.
Client customer data market
471
00:26:28,260 --> 00:26:30,420
price.
Indeed, legislation is already
472
00:26:30,420 --> 00:26:33,780
in place for multiple countries
and states, and it won't stop
473
00:26:33,820 --> 00:26:36,870
anytime soon, Julie goes.
I'm on a mission to make sure
474
00:26:36,870 --> 00:26:39,590
businesses and PPC providers
understand this.
475
00:26:39,790 --> 00:26:43,470
The platforms gloss right over
this hugely important and
476
00:26:43,470 --> 00:26:47,150
potentially expensive issue
because they want and need this
477
00:26:47,150 --> 00:26:50,670
data to be given to them by
advertisers.
478
00:26:51,140 --> 00:26:53,460
And Doug goes there.
I struggle with this a lot.
479
00:26:53,460 --> 00:26:57,340
So many privacy policies aren't
worth the kilobytes they take
480
00:26:57,340 --> 00:26:59,660
up.
And it absolutely is on us as
481
00:26:59,660 --> 00:27:03,060
the knowledge have us to say,
wait, we need to update the
482
00:27:03,060 --> 00:27:04,900
privacy policy.
But what's?
483
00:27:05,220 --> 00:27:07,740
But that's a whole new set of
conversations.
484
00:27:08,220 --> 00:27:10,900
Not sure of the right path,
Julie goes.
485
00:27:10,940 --> 00:27:13,540
Most don't even come close to
what they need.
486
00:27:13,540 --> 00:27:18,180
Now, I am not an attorney, so I
can't get that specific, but I
487
00:27:18,180 --> 00:27:21,820
am absolutely starting the
conversations with the brands I
488
00:27:21,820 --> 00:27:25,060
work with so they can talk with
their legal people.
489
00:27:25,060 --> 00:27:30,570
Sometimes I do too to explain
stuff and actor as well responds
490
00:27:30,570 --> 00:27:33,290
to this saying that what are the
things that we have to keep in
491
00:27:33,290 --> 00:27:37,250
mind while using first party
customer data for targeting and
492
00:27:37,250 --> 00:27:41,050
creating custom audiences by
uploading on ad platforms.
493
00:27:41,330 --> 00:27:44,210
We do use the state of
advertising by I'm sure it has
494
00:27:44,210 --> 00:27:49,330
restrictions to use it that way.
And I had actor also giving a
495
00:27:49,330 --> 00:27:52,650
question well for Mark Walter
Ellen where she went.
496
00:27:52,690 --> 00:27:55,370
If you have to choose platforms
for programmatic, what are the
497
00:27:55,370 --> 00:27:59,780
factors you would consider for
specific types of businesses at
498
00:27:59,780 --> 00:28:03,180
a specific location?
Selling a specific product
499
00:28:03,380 --> 00:28:07,460
assuming that the specific is X
hair and it can change with
500
00:28:07,460 --> 00:28:10,220
different scenarios.
Elling response.
501
00:28:10,220 --> 00:28:12,100
Saying I would add what's the
goal?
502
00:28:12,100 --> 00:28:15,820
Look at one what type of Kpi's
are important to client,
503
00:28:16,140 --> 00:28:20,740
therefore what the DSP needs to
offer to inventory transparency,
504
00:28:20,740 --> 00:28:24,220
GDN, lack of visibility on where
things are served.
505
00:28:24,640 --> 00:28:28,680
You can see that in PRG 3,
measurement and targeting.
506
00:28:29,160 --> 00:28:31,760
We then have Michael responded
to question 6 as well, seeing
507
00:28:31,760 --> 00:28:34,720
the amount of audience building
and the need to be paying
508
00:28:34,720 --> 00:28:38,160
attention to multivariate
signals that audience is
509
00:28:38,160 --> 00:28:41,040
sending.
Plus it is more like traditional
510
00:28:41,040 --> 00:28:44,560
marketing than digital in that
while you have a specific
511
00:28:44,560 --> 00:28:48,840
audience in mind, you need to go
broad to find it.
512
00:28:49,710 --> 00:28:52,630
And on that very interesting
note, we come to the end of our
513
00:28:52,630 --> 00:28:56,310
chat, which is at the point
where I actually joined the chat
514
00:28:56,310 --> 00:28:58,910
and realized that it was coming
to an end because of Ken.
515
00:28:59,270 --> 00:29:03,670
As I said, our clocks went back,
one went back, went forward, we
516
00:29:03,750 --> 00:29:05,590
apparently had an extra hour in
bed.
517
00:29:06,110 --> 00:29:09,150
But I just, I've just been
feeling so tired since the the
518
00:29:09,150 --> 00:29:11,310
clocks changed.
I don't know seasonal affective
519
00:29:11,310 --> 00:29:13,510
disorder as well.
If anybody really suffers from
520
00:29:13,510 --> 00:29:16,190
that, which I do, I feel for
you.
521
00:29:16,190 --> 00:29:20,620
I've already got my Seasonal
Affective Disorder light on.
522
00:29:20,620 --> 00:29:24,780
It's called the Sad Light, which
is a weird name for it, but it
523
00:29:24,780 --> 00:29:28,980
really helps perk up my mood.
Anyway, if you want to continue
524
00:29:28,980 --> 00:29:32,620
this very lovely chat and this
exciting and very knowledgeable
525
00:29:32,620 --> 00:29:36,900
chat about programmatic
advertising and whether as an
526
00:29:36,940 --> 00:29:40,580
SMB if you're a small business
or you have a small business
527
00:29:40,580 --> 00:29:44,060
client, whether you should be
testing it and looking into it,
528
00:29:44,380 --> 00:29:49,370
join us on Thursday at what I
believe will be 4:00 PM our
529
00:29:49,370 --> 00:29:53,530
time, UK time, 1:00 PM midday,
Eastern Time.
530
00:29:53,530 --> 00:29:58,210
So yeah, during that, so that's
4:00 PM GMT before the the US
531
00:29:58,210 --> 00:30:01,210
switched clocks.
They're going to be changing
532
00:30:01,210 --> 00:30:04,770
their clocks next week.
So from next week will be 5:00
533
00:30:04,770 --> 00:30:08,810
PM GMT as well, but for now it's
going to be 4:00 PM GMT on
534
00:30:08,810 --> 00:30:12,730
Thursday on Twitter Spaces to
continue this chat about
535
00:30:12,730 --> 00:30:15,890
programmatic advertising.
I hope you've taken some great
536
00:30:15,890 --> 00:30:19,970
takeaways from it, but if
there's been any things that I I
537
00:30:19,970 --> 00:30:23,010
miss said, any corrections,
anything you want to add to it,
538
00:30:23,010 --> 00:30:28,450
please get in touch with us on
the the PPC chat handle not
539
00:30:28,450 --> 00:30:32,410
handled hashtag.
Even the PPC chat hashtag or my
540
00:30:32,410 --> 00:30:36,250
DM's are open.
Yeah, you know, well, coming to
541
00:30:36,250 --> 00:30:40,530
it gracefully, respectfully.
I don't tolerate people who just
542
00:30:40,530 --> 00:30:44,780
go high and do nothing.
So please let your your message
543
00:30:44,780 --> 00:30:46,900
come with a bit of context.
I'm very busy.
544
00:30:47,220 --> 00:30:49,860
But yeah, it'll be really great
as well for my longstanding and
545
00:30:49,860 --> 00:30:54,100
brand new listeners to give the
podcast a review or racing.
546
00:30:54,500 --> 00:30:59,500
Yeah, to do that, just go to
linktr dot EE forward slash PPC
547
00:30:59,500 --> 00:31:05,380
chat, under score roundup.
That's linktr dot EE forward
548
00:31:05,380 --> 00:31:08,780
slash PPC chat under score
roundup and you'll get all the
549
00:31:08,780 --> 00:31:13,020
links like Spotify and Apple
where you can leave a rating or
550
00:31:13,020 --> 00:31:15,980
review.
And yeah, definitely can't feel
551
00:31:15,980 --> 00:31:20,460
to remember that we've got the
3rd edition of PPC Live UK,
552
00:31:20,500 --> 00:31:21,700
which is getting bigger and
better.
553
00:31:21,700 --> 00:31:25,930
We've got an amazing headline
sponsor, De Genius Limited.
554
00:31:26,010 --> 00:31:29,970
Thank you so much De Genius for
trusting me with this.
555
00:31:29,970 --> 00:31:33,610
They have sponsored every tear,
the silver, Gold and Tottenham
556
00:31:33,610 --> 00:31:35,290
side of things things.
So that means they'll be
557
00:31:35,290 --> 00:31:38,450
recorded, there'll be lots of
food, there'll be some merge,
558
00:31:38,450 --> 00:31:39,810
some swag that I'm going to
give.
559
00:31:39,810 --> 00:31:42,690
I think I'm going to do it in a
competition style way.
560
00:31:42,690 --> 00:31:45,210
So if you're in London, you're
going to be even in the UK and
561
00:31:45,210 --> 00:31:49,050
you can make it down to London
on the 24th of November.
562
00:31:49,050 --> 00:31:52,890
Please join us.
The link to get that ticket will
563
00:31:52,890 --> 00:31:59,690
be BBIT dot LY forward slash PPC
Live UKNOV 22.
564
00:32:00,050 --> 00:32:04,290
And yeah, it'll take you to the
event bright page to buy a
565
00:32:04,290 --> 00:32:09,690
ticket for only £16.00, so we'd
love to have you there finally.
566
00:32:09,810 --> 00:32:12,450
Remember, for your campaigns and
businesses to glide smoothly,
567
00:32:12,450 --> 00:32:15,330
there's a lot of hard work
needed beneath the surface, so
568
00:32:15,530 --> 00:32:17,930
keep your Swans kicking.
Bye and speak to you next week.
00:00:00,720 --> 00:00:04,360
Hello and welcome to this week's
episode of the PPC Tat Roundup.
2
00:00:04,680 --> 00:00:08,200
In today's episode we have Julie
taken us on a topic of
3
00:00:08,200 --> 00:00:13,280
programmatic advertising and she
has is joined by Mark Poibrier.
4
00:00:13,280 --> 00:00:17,760
I always get his name, pronounce
his name wrong, Another cookie.
5
00:00:18,080 --> 00:00:20,720
The cookie crumbles.
So yeah, Mark Poire.
6
00:00:20,720 --> 00:00:26,150
So that's poi RIER.
There's so many eyes in there,
7
00:00:26,390 --> 00:00:28,830
One too many eyes for me that
trips my tongue.
8
00:00:29,150 --> 00:00:34,270
But anyway, she's we're joined
by Mark as well as Ellen Ellen
9
00:00:34,270 --> 00:00:38,110
Parker.
She is also a programmatic ninja
10
00:00:38,110 --> 00:00:39,990
out of the US.
I love following her.
11
00:00:40,230 --> 00:00:43,030
She's got a podcast.
I forget the name, but go and
12
00:00:43,030 --> 00:00:47,760
check out Helen Parker.
Is her handle is I am Helen.
13
00:00:47,760 --> 00:00:50,920
Helen with an H but the the H is
silent.
14
00:00:50,920 --> 00:00:54,200
But yeah, she's got the
programmatic digest podcast.
15
00:00:54,200 --> 00:00:56,480
If you want to learn about
programmatic, I really high
16
00:00:56,760 --> 00:01:00,120
highly recommend that you listen
to her podcast and yeah, she
17
00:01:00,120 --> 00:01:02,560
joins the chat as well.
It was such a shame I didn't
18
00:01:02,560 --> 00:01:05,680
join it live because we had
changed clocks.
19
00:01:05,680 --> 00:01:09,800
The clock has gone back one an
hour last week so when I thought
20
00:01:09,800 --> 00:01:12,780
it was 5:00 the chat had already
happened.
21
00:01:12,780 --> 00:01:18,940
So it actually happened today at
4:00 PM GMT time or BST time or
22
00:01:18,980 --> 00:01:21,020
GMT time.
Oh Lord, I'm confused with all
23
00:01:21,020 --> 00:01:23,940
the clocks changing.
But anyway, I missed it live.
24
00:01:23,940 --> 00:01:27,740
But it's so great to be able to
do this recap and to hear all
25
00:01:27,740 --> 00:01:29,580
the amazing people talking about
it.
26
00:01:29,580 --> 00:01:31,900
Even if I had joined I would
have been larking anyway.
27
00:01:31,900 --> 00:01:37,560
So because programmatic is not
my Forte, so excited to hear all
28
00:01:37,560 --> 00:01:40,720
the amazing advice given by the
community today.
29
00:01:40,720 --> 00:01:51,560
So yeah, hope you enjoy.
Hello and a warm welcome to this
30
00:01:51,600 --> 00:01:55,080
episode of the PPC Chat Roundup,
a podcast where I round up the
31
00:01:55,080 --> 00:01:58,920
Twitter discussion that happens
on Tuesdays at 5:00 PM GMT.
32
00:01:59,400 --> 00:02:02,280
I'm your host Anu and I'm
recording from my studio back in
33
00:02:02,280 --> 00:02:06,160
London, UK and I use this
platform to share not just
34
00:02:06,160 --> 00:02:10,680
expert but also my ideas and
considered best practices about
35
00:02:10,680 --> 00:02:13,760
paid media and the direction the
digital industry is going in.
36
00:02:14,080 --> 00:02:16,680
So if you want to keep up to
date with my tips and tricks in
37
00:02:16,680 --> 00:02:19,920
the industry and get the latest
on the podcast that has been
38
00:02:19,920 --> 00:02:23,400
called your go to, even if you
don't make it to the PPC chat,
39
00:02:23,400 --> 00:02:27,120
live discussions and even if you
do, then like a follow, share
40
00:02:27,120 --> 00:02:29,720
and retweet on that right
Twitter with my handle the
41
00:02:29,720 --> 00:02:33,520
marketing anu Or join us in our
LinkedIn group which is the PPC
42
00:02:33,520 --> 00:02:36,520
Chat Roundup podcast.
Or if you're on Instagram, why
43
00:02:36,520 --> 00:02:40,760
don't you check us out at PPC
Chat under score roundup to get
44
00:02:40,760 --> 00:02:44,200
quotes and snippets from
previous episodes.
45
00:02:44,620 --> 00:02:48,620
So yeah, we have Julie with Mark
and Ellen Parker.
46
00:02:48,700 --> 00:02:52,620
I give her an honorary Co
hosting or Co leading the chat
47
00:02:52,620 --> 00:02:56,020
today because she is a
programmatic ninja taking us on
48
00:02:56,020 --> 00:02:58,940
the topic of programmatic
advertising.
49
00:02:59,180 --> 00:03:01,940
Because yeah, PVC chat is not
just about paid search.
50
00:03:01,940 --> 00:03:04,220
It's not just about Google ads
or Microsoft ads.
51
00:03:04,660 --> 00:03:09,820
It encompasses everything that
has to do with paid media, as
52
00:03:09,820 --> 00:03:11,940
usual.
Yeah, Julie takes us on saying
53
00:03:11,940 --> 00:03:13,300
that, you know, welcome
everybody.
54
00:03:13,300 --> 00:03:15,140
Thank you for joining us on this
chat.
55
00:03:15,460 --> 00:03:18,020
First, how are we doing?
We have several fantastic
56
00:03:18,020 --> 00:03:21,700
experts to join us today with
Julia, Vice joins us as well as
57
00:03:21,740 --> 00:03:26,500
Ashton Clark, Steve Gibson, Tim
Halloran as well joins us.
58
00:03:26,500 --> 00:03:31,260
Daniel Voddy as well joins us.
Clever programmatic is it?
59
00:03:31,340 --> 00:03:33,180
Oh, yes.
We've got some programmatic
60
00:03:33,500 --> 00:03:35,540
powerhouses in the house here.
Dog art.
61
00:03:35,540 --> 00:03:38,020
Thomas as well joins us.
Well, yeah.
62
00:03:38,020 --> 00:03:42,060
Before we get to the question,
we'll start with Julie's usual
63
00:03:42,060 --> 00:03:43,580
PS:.
A saying, yeah, before we get
64
00:03:43,580 --> 00:03:46,860
into the questions, This chat is
intended for PPC professionals
65
00:03:46,860 --> 00:03:48,580
of all levels.
So if you have something you
66
00:03:48,580 --> 00:03:51,580
want to share, please do.
We are a friendly and supportive
67
00:03:51,580 --> 00:03:53,620
community.
Please don't be afraid to
68
00:03:53,620 --> 00:03:56,420
participate.
Lurkers, as well as just the
69
00:03:56,420 --> 00:04:01,700
listeners of the podcast as well
are always welcome for sure.
70
00:04:02,220 --> 00:04:04,820
So yeah, we've got Julie then
taking us on straight into
71
00:04:04,820 --> 00:04:07,460
question one saying, yeah, we're
going to start with a few
72
00:04:07,460 --> 00:04:11,100
questions for all and then get
to the questions for Mark.
73
00:04:11,260 --> 00:04:15,100
What does the term programmatic
advertising mean to you?
74
00:04:15,100 --> 00:04:17,779
I think it's a fancy word for
display advertising.
75
00:04:17,779 --> 00:04:20,700
And when I don't mean fancy,
like, oh OK, it's not no
76
00:04:20,700 --> 00:04:22,940
difference, but programmatic is
more.
77
00:04:22,940 --> 00:04:26,160
Maybe not fancy is not the right
word, but more advanced version
78
00:04:26,160 --> 00:04:30,120
of display, more advanced
version of GDA and Google
79
00:04:30,120 --> 00:04:34,400
Display Network, where you can
do it by not just by impressions
80
00:04:34,400 --> 00:04:36,480
being by impressions, but also
paying by click.
81
00:04:36,480 --> 00:04:41,360
And I'd imagine more quality,
the kind of sites that you're
82
00:04:41,360 --> 00:04:43,920
going to be looking at.
And it's not just display, not
83
00:04:43,920 --> 00:04:47,080
just sites online.
You can buy TV ads
84
00:04:47,080 --> 00:04:50,040
programmatically now, but
exactly what you mean by
85
00:04:50,040 --> 00:04:54,430
programmatically.
I I imagine that you pay you're
86
00:04:54,470 --> 00:04:58,030
you can more pay more towards
what you're going to receive
87
00:04:58,030 --> 00:05:00,830
from it.
And not just paying for a
88
00:05:00,830 --> 00:05:03,350
display.
Probably totally wrong.
89
00:05:03,350 --> 00:05:05,550
But let's see what Ellen replies
to that.
90
00:05:05,550 --> 00:05:08,030
So yeah, Ellen goes.
Programmatic means automated.
91
00:05:08,030 --> 00:05:09,990
Programmatic advertising is
automated.
92
00:05:10,030 --> 00:05:13,350
Ad placements.
I like to define it as such.
93
00:05:13,350 --> 00:05:17,390
We use a tech to automate ad
placements on inventory outside
94
00:05:17,710 --> 00:05:21,510
of social the same way we use
Facebook tech to automate
95
00:05:21,510 --> 00:05:26,170
placement in Facebook.
So yes, there is the proper
96
00:05:26,170 --> 00:05:30,170
answer instead of like the very
unknowledgeable answer that I
97
00:05:30,170 --> 00:05:35,450
gave signal mine, Daniel Varney
goes the future of marketing is
98
00:05:35,450 --> 00:05:37,210
what programmatic advertising
is.
99
00:05:37,610 --> 00:05:40,850
I am actually expecting Google
met and other social platforms
100
00:05:40,970 --> 00:05:43,770
will be forced to open up
auctions to other platforms
101
00:05:44,010 --> 00:05:47,130
because of legislation.
Ellen goes, whoa, that is a
102
00:05:47,130 --> 00:05:50,240
serious projection.
They did so once before and the
103
00:05:50,240 --> 00:05:54,400
Cpm's where oh and she does a
sick emoji, so maybe not a great
104
00:05:54,400 --> 00:05:56,680
idea.
Actor response response
105
00:05:56,800 --> 00:06:00,240
programmatic is basically PMAX
plus audio ads on different
106
00:06:00,320 --> 00:06:03,640
advertising platforms.
Some marketers consider it a
107
00:06:03,640 --> 00:06:06,400
more advanced form of
advertising because of the
108
00:06:06,440 --> 00:06:10,000
available inventory, but at the
core it uses the same
109
00:06:10,040 --> 00:06:13,080
advertising principles.
Steve Gibson goes a display
110
00:06:13,080 --> 00:06:17,560
network where they they use some
tech to match your ads to
111
00:06:17,560 --> 00:06:20,160
content.
So yeah, some like is display
112
00:06:20,160 --> 00:06:23,120
but more advanced version.
So I'd say that that's a part of
113
00:06:23,120 --> 00:06:24,720
the answer that I gave that is
valid.
114
00:06:24,920 --> 00:06:27,920
You can throw away the rest.
Mark Mark responds to question
115
00:06:27,920 --> 00:06:31,440
one saying to me in a slightly
exaggerated way, it just means
116
00:06:31,720 --> 00:06:33,920
advertising.
Outside the PPC world,
117
00:06:34,160 --> 00:06:37,360
programmatic is pretty much
everywhere except on paper.
118
00:06:37,600 --> 00:06:42,730
We haven't solved for that yet.
Yes, Imagine Stephie K Gali K
119
00:06:42,730 --> 00:06:45,810
Gauls even responds to question
one saying for me it means
120
00:06:45,810 --> 00:06:50,010
buying a quantity of display ads
at a guaranteed CPM on different
121
00:06:50,010 --> 00:06:53,210
display networks other than
Google, while harnessing the
122
00:06:53,210 --> 00:06:56,810
power of machine learning to
find the most receptive
123
00:06:57,090 --> 00:06:59,650
audience.
So yeah, programmatic has been
124
00:06:59,650 --> 00:07:02,170
using automation since the
beginning of time.
125
00:07:02,170 --> 00:07:04,690
It's all about automating and
machine learning.
126
00:07:04,690 --> 00:07:06,970
Yeah, we can't get away from
that, can we?
127
00:07:07,450 --> 00:07:10,330
And then Steve Gibson responds
to question one saying, yeah, a
128
00:07:10,330 --> 00:07:13,930
display network where they use
some tech to match your ads to
129
00:07:13,930 --> 00:07:16,410
content.
And then Julie herself responds
130
00:07:16,410 --> 00:07:19,090
saying, yeah, to me,
programmatic advertising means
131
00:07:19,090 --> 00:07:22,810
display advertising, but at a
different level than the Google
132
00:07:22,810 --> 00:07:25,330
Display Network.
It's more sophisticated and
133
00:07:25,330 --> 00:07:27,370
placements are of better
quality.
134
00:07:27,650 --> 00:07:31,570
Historically, hasn't been super
accessible to small advertisers,
135
00:07:31,850 --> 00:07:36,550
but that's changing, especially
with, yeah, freelancers and the
136
00:07:36,550 --> 00:07:38,990
small agencies, Ashton Clarke
responds, saying.
137
00:07:38,990 --> 00:07:41,590
I've never done programmatic
advertising, but have always
138
00:07:41,590 --> 00:07:45,710
thought of it as basically being
a more advanced version of
139
00:07:45,710 --> 00:07:48,410
display.
Same here, but then Julie takes
140
00:07:48,410 --> 00:07:50,930
us on to question two.
Saying that are you currently
141
00:07:50,930 --> 00:07:53,770
managing any programmatic
advertising for your clients or
142
00:07:53,770 --> 00:07:56,210
brands?
If so, what platforms are you
143
00:07:56,210 --> 00:07:58,090
using?
Before we go to that Doug Art
144
00:07:58,090 --> 00:08:01,370
Thomas response to question one
saying programmatic is buying
145
00:08:01,730 --> 00:08:05,410
through a platform to show on
3rd party publishers.
146
00:08:05,650 --> 00:08:08,650
Using that definition, Google
Display is programmatic, but
147
00:08:08,650 --> 00:08:11,090
most of Google Search wouldn't
be.
148
00:08:11,370 --> 00:08:16,050
Facebook ads generally aren't
programmatic, but Fan is FAN.
149
00:08:16,520 --> 00:08:20,840
Facebook Advertising Network, I
assume is that what that acronym
150
00:08:20,840 --> 00:08:23,000
is?
Mark also responds.
151
00:08:23,000 --> 00:08:26,120
I'm not sure whether this is for
question one or question two.
152
00:08:26,120 --> 00:08:28,360
I think it's question one still.
Yeah, programmatic is
153
00:08:28,400 --> 00:08:31,400
everywhere.
Besides online display and video
154
00:08:31,680 --> 00:08:35,760
in game ads, in app ads and
native ads, it's also huge
155
00:08:35,760 --> 00:08:40,720
business on TV and CTV.
It's an emerging method for out
156
00:08:40,720 --> 00:08:43,320
of home advertising.
And don't forget audio, radio,
157
00:08:43,320 --> 00:08:46,800
podcast advertising.
I meet as well response question
158
00:08:46,800 --> 00:08:50,160
once and I've always understood
it as display ads, but on a more
159
00:08:50,160 --> 00:08:54,160
advanced complex level.
Then Julie takes us on to
160
00:08:54,160 --> 00:08:56,160
question two, saying are you
currently managing any
161
00:08:56,160 --> 00:08:59,360
programmatic advertising for
your clients or brands?
162
00:08:59,400 --> 00:09:02,160
If so, what platforms are you
using?
163
00:09:02,680 --> 00:09:06,280
And Daniel Varrigo's using STACK
Adapt as our agency preferred
164
00:09:06,280 --> 00:09:09,240
platform but have some legacy on
Trade Desk.
165
00:09:09,570 --> 00:09:12,170
We found for the most part
programmatic platforms are
166
00:09:12,170 --> 00:09:15,250
similar.
We liked stack adapts, customer
167
00:09:15,250 --> 00:09:19,930
service, no main budget required
over and over a certain amount
168
00:09:19,930 --> 00:09:24,450
of budget help on creative Steve
Gibson goes only Google display.
169
00:09:24,650 --> 00:09:28,250
Hector goes yes, I've used so
many of them for small budgets
170
00:09:28,250 --> 00:09:34,370
to test like DV360, trade desk,
trade desk, ad mob, et cetera,
171
00:09:34,370 --> 00:09:37,180
as well as ad roll.
OK oh does she mean ad role
172
00:09:37,180 --> 00:09:40,180
instead of AdMob?
Marcus said well said yes.
173
00:09:40,180 --> 00:09:43,340
Oh yes, that's all we do.
And we use many platforms
174
00:09:43,620 --> 00:09:45,540
depending on what our clients
need.
175
00:09:45,540 --> 00:09:49,820
Trade decks, Google DV360,
several other more specialized
176
00:09:49,820 --> 00:09:53,460
these Sp's too.
Ali Mukadan responds to question
177
00:09:53,460 --> 00:09:58,220
two saying our team uses Amazon
DSP, Media Math, Pragmatic Adx
178
00:09:58,340 --> 00:10:00,460
to name a few for different
clients.
179
00:10:00,460 --> 00:10:04,910
Personally, I prefer GDN.
And then we have Dave Gallegos
180
00:10:04,910 --> 00:10:08,510
responding to question two
saying stack adapt and then we
181
00:10:08,510 --> 00:10:11,950
have Julie herself responding to
question two saying, yeah, I
182
00:10:11,950 --> 00:10:16,030
don't really consider GDN to be
programmatic, but technically it
183
00:10:16,110 --> 00:10:17,990
is.
So I guess I am doing
184
00:10:17,990 --> 00:10:23,050
programmatic and then we have
Bill Scott responding to what
185
00:10:23,050 --> 00:10:26,730
Julie had just said saying, yes,
GDN was the OG pro of
186
00:10:26,730 --> 00:10:29,570
programmatic.
Programmatic is for lazy people
187
00:10:29,570 --> 00:10:32,050
trying to do what an expert
does.
188
00:10:32,850 --> 00:10:35,850
Ooh, I feel that's a little bit
of fighting talking there, Bill.
189
00:10:36,240 --> 00:10:39,920
Ali Mukadam responds saying them
if we go, by definition, yes,
190
00:10:39,960 --> 00:10:44,000
absolutely 100.
So guessing, yeah, GDN is
191
00:10:44,000 --> 00:10:47,800
considered as programmatic, can
be considered as programmatic.
192
00:10:48,040 --> 00:10:51,000
Mark responds saying, Oh yes to
question two saying that's all
193
00:10:51,000 --> 00:10:54,650
we do and we use many platforms
depending on what our clients
194
00:10:54,650 --> 00:10:57,530
need.
The Trade Desk, Google DV360 and
195
00:10:57,530 --> 00:11:00,610
several other more specialized
DSP's.
196
00:11:00,930 --> 00:11:04,850
To Julia, Vice responds, yes, we
use a few partners including our
197
00:11:04,850 --> 00:11:08,010
brands, programmatic product.
Tim Halloran responds saying
198
00:11:08,010 --> 00:11:14,970
yes, I've been dabbling in
simply dot FI, so SIMPLI dot FI
199
00:11:15,210 --> 00:11:18,210
because of their geofencing and
addressable audience
200
00:11:18,210 --> 00:11:21,040
capabilities.
I ran a couple campaigns on
201
00:11:21,040 --> 00:11:25,400
Stack Adapt earlier in the year
and try to use a few others in
202
00:11:25,400 --> 00:11:29,320
the past with mixed results.
Ashton a response question to
203
00:11:29,320 --> 00:11:33,320
say Nope, always done to always
down to test though I love the
204
00:11:33,320 --> 00:11:37,240
way that he's part of
conversation even though, yeah,
205
00:11:37,360 --> 00:11:38,880
he doesn't have much experience
in it.
206
00:11:38,880 --> 00:11:42,160
Always good to hear from Ashton
Delgar, Thomas response to
207
00:11:42,160 --> 00:11:45,520
question two saying I have in
the past, I've sort of decoupled
208
00:11:45,800 --> 00:11:50,200
from this recently pushing more
for individual publisher buys.
209
00:11:50,480 --> 00:11:54,640
If this place is the right call,
Tim Halloran responds to
210
00:11:54,640 --> 00:11:56,600
question one saying what it
means to me.
211
00:11:56,600 --> 00:12:00,000
Top of my head.
Same thing as regular PPC, but
212
00:12:00,000 --> 00:12:03,280
better or different or unique
targeting options.
213
00:12:03,560 --> 00:12:06,920
Because of a mix of data
providers and publishers you may
214
00:12:06,920 --> 00:12:10,840
not get from other standard
platforms, Sometimes premium
215
00:12:10,840 --> 00:12:15,130
placements you can't get
elsewhere and then Ellen
216
00:12:15,130 --> 00:12:17,090
responds.
Question two saying I've seen
217
00:12:17,090 --> 00:12:20,450
quite a few answers with some
dope Dsp's.
218
00:12:20,450 --> 00:12:24,650
All excellent choices.
It comes down to what and how we
219
00:12:24,650 --> 00:12:28,210
want to service our client.
I've trained teams in most of
220
00:12:28,210 --> 00:12:32,210
the DSP mentioned.
Love it, Daniel Vadhi responds
221
00:12:32,210 --> 00:12:35,980
saying I've always seen a time
where Google keeps taken away
222
00:12:35,980 --> 00:12:38,500
levers and insights.
Programmatic actually has a lot
223
00:12:38,500 --> 00:12:42,180
more to offer than Google ads.
Overall I found programmatic to
224
00:12:42,180 --> 00:12:46,980
be more nimble and adjust to the
deprecation of a third party
225
00:12:46,980 --> 00:12:50,300
cookies and that's in the
conversation of where Amit had
226
00:12:50,300 --> 00:12:53,500
said I've always understood it
as display ads but not on a more
227
00:12:53,500 --> 00:12:57,620
advanced level and as well joins
the conversation saying I agree
228
00:12:57,620 --> 00:13:00,940
Daniel, Google Display Networks
holds a small piece of the pie.
229
00:13:00,940 --> 00:13:05,790
There are over 30 + S SP's or ad
exchange in the ecosystem.
230
00:13:05,790 --> 00:13:09,070
Most offer enough measurement
and transparency which is not
231
00:13:09,070 --> 00:13:11,670
always in GDN.
Tim goes same.
232
00:13:11,670 --> 00:13:14,750
They never completely relied on
cookies in the 1st place so
233
00:13:14,750 --> 00:13:18,830
their value isn't directly tied
to its demise.
234
00:13:18,870 --> 00:13:23,230
Dave goes this so yeah always
worth testing these these guys
235
00:13:23,230 --> 00:13:25,110
out.
Julian takes us on to question
236
00:13:25,110 --> 00:13:27,630
three, saying what is your
biggest challenge of frustration
237
00:13:27,630 --> 00:13:30,720
when it comes to programmatic
advertising And I have not
238
00:13:30,720 --> 00:13:33,760
tested it yet and I'm not sure
I'll know how to.
239
00:13:33,840 --> 00:13:36,480
Yeah, dive into it, Daniel Voddi
goes.
240
00:13:36,480 --> 00:13:39,880
For me, it would be more how to
measure the impact of
241
00:13:39,880 --> 00:13:42,280
programmatic.
At the end of the day at scale,
242
00:13:42,520 --> 00:13:46,440
we're still mostly talking about
display, CTV, audio, et cetera,
243
00:13:46,680 --> 00:13:49,160
prospecting.
You still need to have a solid
244
00:13:49,160 --> 00:13:52,880
plan of testing and measuring.
Ali responds saying we do find
245
00:13:52,880 --> 00:13:55,400
some spam traffic coming through
programmatic.
246
00:13:55,400 --> 00:13:58,830
It's true for GDN as well, and
the belief that could be wrong
247
00:13:58,830 --> 00:14:02,270
that programmatic cannot be
leveraged for performance, maybe
248
00:14:02,270 --> 00:14:05,790
because it wasn't supposed to in
the 1st place.
249
00:14:06,070 --> 00:14:08,830
It's a response to that.
Saying yes, invalid clicks and
250
00:14:08,830 --> 00:14:12,110
irrelevant traffic is one of the
biggest issues I face when I run
251
00:14:12,110 --> 00:14:17,230
ads on GDN, Pmax or other native
or programmatic platforms.
252
00:14:17,430 --> 00:14:20,610
Curious, how do you avoid
getting this again?
253
00:14:20,610 --> 00:14:24,210
You might hear me saying GDN,
PMAX, GDN is Google Display
254
00:14:24,210 --> 00:14:28,490
Network, PMAX is performance Max
campaigns.
255
00:14:28,490 --> 00:14:31,610
But again, go on
officialppcchat.com, go under
256
00:14:31,610 --> 00:14:33,930
resources and you'll see all the
acronyms we're going to be
257
00:14:33,930 --> 00:14:37,010
talking about here.
Mark as well responds to Hector
258
00:14:37,010 --> 00:14:38,930
going, yeah.
We use a combination of AI
259
00:14:38,930 --> 00:14:45,770
provided by the top tier Dsps
like TTD, Yahoo, DSP and DV360
260
00:14:46,010 --> 00:14:50,230
for example and senior traders,
human intelligence to prevent
261
00:14:50,510 --> 00:14:53,550
irrelevant impressions.
It's a never ending battle,
262
00:14:53,870 --> 00:14:56,110
Hector goes.
Do you also get traffic from
263
00:14:56,110 --> 00:15:00,710
countries that are usually OFAC
sanctioned like in Google, what
264
00:15:00,710 --> 00:15:02,870
is OFAC?
Someone please Google that
265
00:15:02,870 --> 00:15:05,310
please.
Last time I was running for a
266
00:15:05,310 --> 00:15:09,590
Fortune 500 and they got an
attack from a competitor where
267
00:15:09,590 --> 00:15:12,870
they were getting huge traffic
and conversions from countries
268
00:15:12,870 --> 00:15:17,260
that you can't exclude and
earlier his response to that as
269
00:15:17,260 --> 00:15:20,460
well saying I'm not sure exactly
or you mean by being by an
270
00:15:20,460 --> 00:15:23,220
attack from a competitor.
However, the default targeting
271
00:15:23,220 --> 00:15:26,300
settings should always be people
in or regularly in your
272
00:15:26,300 --> 00:15:28,940
targeting locations.
But instead of people interested
273
00:15:28,940 --> 00:15:35,300
in your targeted locations,
interested in interested is
274
00:15:35,860 --> 00:15:37,940
default setting.
Yeah, it goes.
275
00:15:37,940 --> 00:15:41,140
So there are events where your
competitors will buy traffic
276
00:15:41,140 --> 00:15:43,580
from locations like Iraq or
Iran.
277
00:15:43,580 --> 00:15:46,500
They're usually bots who click
on your ads and exhaust your
278
00:15:46,500 --> 00:15:50,420
budgets and fill random details
in lead Gen. campaigns.
279
00:15:50,420 --> 00:15:54,700
This traffic, you can't exclude
them in any way due to OFACS or
280
00:15:54,740 --> 00:15:58,100
OFAC.
That is interesting for people.
281
00:15:58,100 --> 00:16:01,460
Yeah, people trying to that's
that's a very bad way of doing
282
00:16:01,460 --> 00:16:02,780
programmatic.
Well like should I call it
283
00:16:02,780 --> 00:16:06,460
blackout and he call him Black
Hat anything bad black
284
00:16:06,460 --> 00:16:10,380
something.
But yeah sounds very dodgy way
285
00:16:10,380 --> 00:16:14,300
of companies doing programmatic.
I really hate to hear things
286
00:16:14,300 --> 00:16:17,500
like that.
My whole response to question
287
00:16:17,500 --> 00:16:20,140
two saying currently no.
But in the past I have used
288
00:16:20,140 --> 00:16:23,420
DV360 Stack Adapt and Trade
Desk.
289
00:16:23,420 --> 00:16:27,540
So yeah, if you want to get into
the programmatic DV360 stack,
290
00:16:27,540 --> 00:16:30,060
adapt trade desk.
Those have been mentioned
291
00:16:30,260 --> 00:16:32,940
several times.
Tim Halloran responds to
292
00:16:32,940 --> 00:16:35,980
question three about the
challenges and frustrations.
293
00:16:36,180 --> 00:16:39,540
Biggest challenge, Tim goes.
Either it's too easy Kitty
294
00:16:39,540 --> 00:16:43,060
gloves or it's too difficult.
Complex Ui's large learning
295
00:16:43,060 --> 00:16:47,860
curve, easy self-serve, take
away part of its value because
296
00:16:47,860 --> 00:16:51,300
it categorizes and simplifies
when you'd rather have more
297
00:16:51,300 --> 00:16:55,680
personalization and insight.
And then we have yeah, de
298
00:16:55,680 --> 00:16:58,280
Gallegos responded to question 3
going up.
299
00:16:58,360 --> 00:17:00,880
I've worked with bigger clients
with budgets available but the
300
00:17:00,880 --> 00:17:02,760
entry point for Smb's might be
tough.
301
00:17:02,760 --> 00:17:07,079
Facebook or Google definitely
make it easier to enter at a
302
00:17:07,079 --> 00:17:11,440
lower budget amount.
No, day one trade desk for them
303
00:17:11,980 --> 00:17:13,940
and we have Mark as well
responded to question 3C.
304
00:17:13,940 --> 00:17:16,300
And I'd say the biggest
challenge is the fragmentation
305
00:17:16,300 --> 00:17:18,619
of the ecosystem.
It's also our biggest
306
00:17:18,859 --> 00:17:21,980
opportunity as an independent
programmatic trading desk.
307
00:17:22,300 --> 00:17:26,420
Complexity creates a barrier to
entries that we take away for
308
00:17:26,420 --> 00:17:29,940
advertisers and agencies.
So yeah, we have issues with the
309
00:17:29,940 --> 00:17:33,300
publisher.
It has it's an opportunity for
310
00:17:33,300 --> 00:17:35,420
you know if you have a small
business you want to start in
311
00:17:35,420 --> 00:17:39,180
the business to make that as an
opportunity as a as a solution
312
00:17:39,180 --> 00:17:42,920
that you have for clients.
We had then have Ashton Clark
313
00:17:42,920 --> 00:17:45,320
going to a responded to question
three saying, yeah, someone
314
00:17:45,320 --> 00:17:47,040
who's never run programmatic
ads.
315
00:17:47,360 --> 00:17:49,840
A challenge would be not knowing
where to start.
316
00:17:49,840 --> 00:17:53,040
I've heard about programmatic
for years, but it seems like a
317
00:17:53,040 --> 00:17:57,320
better fit for large businesses
and not as much for S MB's which
318
00:17:57,320 --> 00:18:01,080
is primarily who we work with.
And then Daniel Voddy responds
319
00:18:01,080 --> 00:18:04,240
saying, yeah, I'd agree here, I
think programmatic sometimes
320
00:18:04,240 --> 00:18:07,760
make it sound more complex than
it actually is.
321
00:18:07,760 --> 00:18:10,950
I don't know if by design or not
and therefore unapproachable,
322
00:18:10,950 --> 00:18:14,910
traditionally there was also the
minimum budget barrier, Daniel
323
00:18:14,910 --> 00:18:16,870
goes.
It's like when you go to a club
324
00:18:16,870 --> 00:18:19,590
and you see the VIP section.
It seems like a good idea, but
325
00:18:19,630 --> 00:18:22,910
all of them look like they're
miserable and actually want to
326
00:18:22,910 --> 00:18:26,150
party with everyone else.
Programmatic needs to come down
327
00:18:26,550 --> 00:18:29,150
and dance, right?
I love that analogy.
328
00:18:29,510 --> 00:18:31,390
So does Ashton.
And he goes, it does seem
329
00:18:31,390 --> 00:18:34,550
intimidating, but we're trying
to be better about testing new
330
00:18:34,550 --> 00:18:37,120
platforms and channels.
And I think programmatic is a
331
00:18:37,120 --> 00:18:39,800
big one to try out.
Today's discussion has
332
00:18:39,800 --> 00:18:42,880
definitely helped make it seem a
little less daunting.
333
00:18:43,320 --> 00:18:46,720
Elling also responds to that to
Ashton going, I would say I can
334
00:18:46,720 --> 00:18:49,480
understand the initial
investment can be daunting.
335
00:18:49,480 --> 00:18:53,200
Programmatic is an excellent
complete compliment to what
336
00:18:53,200 --> 00:18:56,840
you're doing for you Smb's, I've
seen it happen and have
337
00:18:56,840 --> 00:19:00,120
consulted Smb's to get started.
I get it.
338
00:19:00,690 --> 00:19:02,730
Acting goes ice.
Would still love to test it.
339
00:19:02,730 --> 00:19:06,330
We usually default to display or
social if a client wants to test
340
00:19:06,610 --> 00:19:09,370
more awareness focused
campaigns, mainly because of the
341
00:19:09,370 --> 00:19:12,810
assumption that there's a bigger
cost for programmatic like you
342
00:19:12,810 --> 00:19:17,420
said, plus a learning curve on
my end, Ellen goes, I believe in
343
00:19:17,420 --> 00:19:19,900
you it can be done.
The hardest part of the learning
344
00:19:19,900 --> 00:19:22,860
journey is simply taking the
first step.
345
00:19:22,860 --> 00:19:26,660
I love Ellen's you know, use of
really pointing out her
346
00:19:26,660 --> 00:19:29,460
expertise, our expertise through
this chat.
347
00:19:29,500 --> 00:19:32,180
Yes, the more great answers she
gives her.
348
00:19:32,620 --> 00:19:35,540
Lawrence as well say says to
question twos and I've not used
349
00:19:35,540 --> 00:19:38,660
it in what I would like Chile
called programmatic because I
350
00:19:38,660 --> 00:19:40,740
don't think Google Display
network really meets the
351
00:19:40,740 --> 00:19:44,630
definition of programmatic.
Delgar Thomas goes three big
352
00:19:44,670 --> 00:19:47,710
areas for me in terms of the
biggest challenges.
353
00:19:47,750 --> 00:19:50,390
This is an answer to question 3
targeting.
354
00:19:50,390 --> 00:19:53,790
How do we beat the roughly for
45% average match rate
355
00:19:54,070 --> 00:19:57,590
inventory, How do we manage the
cesspool of low quality
356
00:19:57,590 --> 00:20:01,750
inventory positioning?
What makes 1D SP better than
357
00:20:01,790 --> 00:20:04,110
another actor responds to that
saying?
358
00:20:04,110 --> 00:20:07,590
I would say bidding as well,
especially when you are starting
359
00:20:07,590 --> 00:20:11,430
to test for different steps of a
funnel and not sure what is the
360
00:20:11,430 --> 00:20:13,280
best.
Entry point.
361
00:20:14,080 --> 00:20:17,640
And then, yeah, we then have the
questions from the community
362
00:20:17,640 --> 00:20:20,800
where for question 4, Judy goes,
what questions do you have for
363
00:20:20,800 --> 00:20:23,320
Mark about programmatic
advertising?
364
00:20:23,320 --> 00:20:26,360
And as you'll see, this is not
just questions from Mark, but
365
00:20:26,360 --> 00:20:28,120
also Ellen as well.
I love it.
366
00:20:28,480 --> 00:20:30,200
Yeah.
And she goes, some of you sent
367
00:20:30,200 --> 00:20:33,480
questions ahead of today.
So we'll do as many of them and
368
00:20:33,480 --> 00:20:36,440
we'll try to get to them.
So yeah, what are some of those
369
00:20:36,440 --> 00:20:39,000
questions?
But before that, we've also got,
370
00:20:39,000 --> 00:20:41,950
yeah, Ellen going, her biggest
challenges to answer.
371
00:20:41,950 --> 00:20:45,470
Question three are one, initial
investment, 2 measurement,
372
00:20:45,510 --> 00:20:50,110
although much more advanced can
become fragmented 3.
373
00:20:50,110 --> 00:20:53,830
Inventory transparency, mainly
due to lack of transparency from
374
00:20:53,830 --> 00:20:57,470
some vendors for fraud or brand
safety risk.
375
00:20:57,470 --> 00:21:00,390
These are the most commonly
discussed stuff.
376
00:21:00,390 --> 00:21:03,150
And yeah, I agree with that.
When she came on the PVC Track
377
00:21:03,150 --> 00:21:06,550
Roundup podcast, where we were
also talking about programmatic,
378
00:21:06,830 --> 00:21:09,830
one of the biggest areas that we
were talking about was the, you
379
00:21:09,830 --> 00:21:15,640
know, the risk of an ad showing
against, you know, sites that
380
00:21:15,640 --> 00:21:20,120
are inciting either hate or war
or crimes or that kind of thing
381
00:21:20,120 --> 00:21:22,640
or maybe even pornography kind
of stuff.
382
00:21:22,640 --> 00:21:25,800
And have some there not enough
measurements to ensure that your
383
00:21:25,840 --> 00:21:29,480
ads don't show against those
sites or even some like viral
384
00:21:29,480 --> 00:21:33,000
news that comes about comes of
course, you know maybe a death
385
00:21:33,000 --> 00:21:36,410
of a celebrity or maybe Elon
Mask stuff you might not be
386
00:21:36,410 --> 00:21:39,330
wanting to show against some
news that are just not relevant
387
00:21:39,330 --> 00:21:42,690
to what you're doing.
So yeah, all those things in
388
00:21:42,690 --> 00:21:46,050
place to ensure that there's
brand safety and it prevents
389
00:21:46,050 --> 00:21:48,450
risk.
A lot of work needs to be done
390
00:21:48,450 --> 00:21:52,970
in that area in my opinion.
And so yeah, we've also got to
391
00:21:52,970 --> 00:21:55,650
John Kagan responded to question
three saying when the clients
392
00:21:55,650 --> 00:21:58,410
asked me for a screenshot of
their ads.
393
00:21:58,410 --> 00:22:01,160
So, yeah, biggest challenges
there.
394
00:22:01,400 --> 00:22:05,440
Me then have Julie going.
Yeah, a question from Tony Zara
395
00:22:05,840 --> 00:22:09,360
for Mark as well as Ellen.
What do you see as the best use
396
00:22:09,360 --> 00:22:12,480
cases for programmatic for
Google advertisers?
397
00:22:12,840 --> 00:22:15,880
Ellen goes, I would add audience
and tactics, targeting,
398
00:22:15,880 --> 00:22:19,640
augmentation, breaking out of
the Google shell to increase
399
00:22:19,720 --> 00:22:22,160
reach and impact.
And yes, it can be measured and
400
00:22:22,160 --> 00:22:25,120
performance can be proven.
That's where additional
401
00:22:25,120 --> 00:22:28,650
measurement tech can be added.
Julie then goes, when you say
402
00:22:28,650 --> 00:22:31,170
additional measurement tech can
be added, do you mean that a
403
00:22:31,170 --> 00:22:36,050
third party tool is something
that is needed to fully measure
404
00:22:36,050 --> 00:22:38,850
programmatic performance?
And if so, what are you using
405
00:22:39,090 --> 00:22:40,850
for this?
Ellen responds to that saying
406
00:22:40,850 --> 00:22:43,970
you can measure programmatic
without third party.
407
00:22:43,970 --> 00:22:47,850
You will need to add them once
you speak of overall view on
408
00:22:47,890 --> 00:22:51,690
performance between multiple
channels, especially you when
409
00:22:51,690 --> 00:22:55,170
you run outside of DSP.
Think showing row or row as
410
00:22:55,170 --> 00:23:01,020
between social set and PRG and
cut goes any recommendation that
411
00:23:01,020 --> 00:23:03,660
any recommended third party
measurement platforms.
412
00:23:03,660 --> 00:23:06,900
Understanding each has its gaps
and advantages.
413
00:23:07,300 --> 00:23:09,860
Ellen goes great question.
I hate to answer by saying this,
414
00:23:09,860 --> 00:23:11,620
what are we doing for our
clients?
415
00:23:11,620 --> 00:23:14,220
What's the goal?
Why will this measurement vendor
416
00:23:14,500 --> 00:23:18,420
help us prove for our clients
then understand what types are
417
00:23:18,420 --> 00:23:23,100
available, they are post
verification or versus pre bid
418
00:23:23,180 --> 00:23:25,870
partners.
There are some great ones, some
419
00:23:25,870 --> 00:23:28,590
are specialized by industries,
others have AI support.
420
00:23:28,590 --> 00:23:32,550
Measurement is important because
it helps us show performance.
421
00:23:32,790 --> 00:23:36,030
So how easy is it to read
reporting, post campaigns,
422
00:23:36,030 --> 00:23:39,750
things like that.
And then, yeah, Mark also then a
423
00:23:39,750 --> 00:23:43,790
response about the best use
cases for programmatic and he
424
00:23:43,790 --> 00:23:47,030
goes, yeah, another strategy is
to augment or optimize GDN
425
00:23:47,030 --> 00:23:50,550
reach, which can have meaningful
impact on results sometimes
426
00:23:50,550 --> 00:23:53,710
finally, which can have
meaningful impact on results
427
00:23:53,710 --> 00:23:56,910
sometimes finally.
And perhaps the most obvious and
428
00:23:56,910 --> 00:23:59,950
familiar thing Google
advertisers can do of course is
429
00:23:59,950 --> 00:24:04,510
retargeting users on a much
larger network than just GDN, he
430
00:24:04,510 --> 00:24:06,830
continues.
Many ways to make a programmatic
431
00:24:06,830 --> 00:24:11,140
work for Google advertisers,
higher value strategies usually
432
00:24:11,140 --> 00:24:14,420
revolve around reach and
awareness or driving tonnage.
433
00:24:14,660 --> 00:24:18,340
Once you've reached a plateau,
harvesting existing demand, you
434
00:24:18,340 --> 00:24:20,900
have to create it.
And that's where programmatic
435
00:24:20,900 --> 00:24:23,740
shines.
And then Julie takes us on to
436
00:24:23,740 --> 00:24:26,540
question six, which I believe is
the last question of the chat
437
00:24:26,540 --> 00:24:30,100
saying that, yeah, what are the
biggest differences between the
438
00:24:30,100 --> 00:24:33,940
traditional PPC and programmatic
advertising?
439
00:24:34,370 --> 00:24:37,530
Mark goes, yeah, in my view, one
bottom of funnel demand
440
00:24:37,530 --> 00:24:42,330
harvesting versus top of funnel
awareness and demand building, 2
441
00:24:42,330 --> 00:24:46,010
diversity of data options, tools
and channels. 3.
442
00:24:46,330 --> 00:24:50,490
Increasing opaque hosted auction
versus transparent real time
443
00:24:50,530 --> 00:24:54,670
auction for tracking.
Where in programmatic, one can
444
00:24:54,670 --> 00:24:58,270
track, post click and post view
activity within a campaign,
445
00:24:58,510 --> 00:25:01,590
which expands and complements
the previously mentioned
446
00:25:01,590 --> 00:25:06,110
diversity of data options, tools
and channels.
447
00:25:06,750 --> 00:25:09,990
And Julie also then gives
another question from Tony Zara
448
00:25:10,190 --> 00:25:13,670
saying how can smaller
advertisers on board and
449
00:25:13,710 --> 00:25:17,280
activate data.
Judy Mark starts off saying that
450
00:25:17,280 --> 00:25:20,240
there are two main parts to on
board and activate data for
451
00:25:20,240 --> 00:25:23,560
smaller advertisers.
The 1st is almost always to
452
00:25:23,560 --> 00:25:27,640
install and configure a pixel on
the web properties to start
453
00:25:27,640 --> 00:25:31,120
building audiences of web
visitors.
454
00:25:31,440 --> 00:25:34,000
Mark then continues saying the
second path is to upload or
455
00:25:34,000 --> 00:25:37,400
provide a feed of custom
audience emails or mobile
456
00:25:37,400 --> 00:25:41,840
numbers into a platform such as
live ramp for example.
457
00:25:42,080 --> 00:25:45,880
There are costs associated with
the latter, so it wouldn't apply
458
00:25:45,880 --> 00:25:49,960
to tiny advertisers usually.
Julie then continues replies to
459
00:25:49,960 --> 00:25:51,600
that thing.
I will also add this for
460
00:25:51,600 --> 00:25:54,880
uploading customer data and
Smb's, please make sure you have
461
00:25:54,880 --> 00:25:58,680
permission to use customer or
potential customer data in this
462
00:25:58,680 --> 00:26:01,120
way.
Platforms want us to upload with
463
00:26:01,120 --> 00:26:05,440
reckless abandon, but we need to
be careful as liability is now
464
00:26:05,840 --> 00:26:08,200
on us.
Slash the advertisers.
465
00:26:08,540 --> 00:26:11,380
Yeah, Julie goes, I'm going to
going to keep beating this Trump
466
00:26:11,380 --> 00:26:14,340
because it is so important.
Get with your legal advisor to
467
00:26:14,340 --> 00:26:17,780
review your terms and privacy
policies.
468
00:26:17,780 --> 00:26:20,140
Policies consultants and
agencies.
469
00:26:20,140 --> 00:26:24,300
Review your contract language to
make sure you're not taking on
470
00:26:24,580 --> 00:26:28,260
liability.
Client customer data market
471
00:26:28,260 --> 00:26:30,420
price.
Indeed, legislation is already
472
00:26:30,420 --> 00:26:33,780
in place for multiple countries
and states, and it won't stop
473
00:26:33,820 --> 00:26:36,870
anytime soon, Julie goes.
I'm on a mission to make sure
474
00:26:36,870 --> 00:26:39,590
businesses and PPC providers
understand this.
475
00:26:39,790 --> 00:26:43,470
The platforms gloss right over
this hugely important and
476
00:26:43,470 --> 00:26:47,150
potentially expensive issue
because they want and need this
477
00:26:47,150 --> 00:26:50,670
data to be given to them by
advertisers.
478
00:26:51,140 --> 00:26:53,460
And Doug goes there.
I struggle with this a lot.
479
00:26:53,460 --> 00:26:57,340
So many privacy policies aren't
worth the kilobytes they take
480
00:26:57,340 --> 00:26:59,660
up.
And it absolutely is on us as
481
00:26:59,660 --> 00:27:03,060
the knowledge have us to say,
wait, we need to update the
482
00:27:03,060 --> 00:27:04,900
privacy policy.
But what's?
483
00:27:05,220 --> 00:27:07,740
But that's a whole new set of
conversations.
484
00:27:08,220 --> 00:27:10,900
Not sure of the right path,
Julie goes.
485
00:27:10,940 --> 00:27:13,540
Most don't even come close to
what they need.
486
00:27:13,540 --> 00:27:18,180
Now, I am not an attorney, so I
can't get that specific, but I
487
00:27:18,180 --> 00:27:21,820
am absolutely starting the
conversations with the brands I
488
00:27:21,820 --> 00:27:25,060
work with so they can talk with
their legal people.
489
00:27:25,060 --> 00:27:30,570
Sometimes I do too to explain
stuff and actor as well responds
490
00:27:30,570 --> 00:27:33,290
to this saying that what are the
things that we have to keep in
491
00:27:33,290 --> 00:27:37,250
mind while using first party
customer data for targeting and
492
00:27:37,250 --> 00:27:41,050
creating custom audiences by
uploading on ad platforms.
493
00:27:41,330 --> 00:27:44,210
We do use the state of
advertising by I'm sure it has
494
00:27:44,210 --> 00:27:49,330
restrictions to use it that way.
And I had actor also giving a
495
00:27:49,330 --> 00:27:52,650
question well for Mark Walter
Ellen where she went.
496
00:27:52,690 --> 00:27:55,370
If you have to choose platforms
for programmatic, what are the
497
00:27:55,370 --> 00:27:59,780
factors you would consider for
specific types of businesses at
498
00:27:59,780 --> 00:28:03,180
a specific location?
Selling a specific product
499
00:28:03,380 --> 00:28:07,460
assuming that the specific is X
hair and it can change with
500
00:28:07,460 --> 00:28:10,220
different scenarios.
Elling response.
501
00:28:10,220 --> 00:28:12,100
Saying I would add what's the
goal?
502
00:28:12,100 --> 00:28:15,820
Look at one what type of Kpi's
are important to client,
503
00:28:16,140 --> 00:28:20,740
therefore what the DSP needs to
offer to inventory transparency,
504
00:28:20,740 --> 00:28:24,220
GDN, lack of visibility on where
things are served.
505
00:28:24,640 --> 00:28:28,680
You can see that in PRG 3,
measurement and targeting.
506
00:28:29,160 --> 00:28:31,760
We then have Michael responded
to question 6 as well, seeing
507
00:28:31,760 --> 00:28:34,720
the amount of audience building
and the need to be paying
508
00:28:34,720 --> 00:28:38,160
attention to multivariate
signals that audience is
509
00:28:38,160 --> 00:28:41,040
sending.
Plus it is more like traditional
510
00:28:41,040 --> 00:28:44,560
marketing than digital in that
while you have a specific
511
00:28:44,560 --> 00:28:48,840
audience in mind, you need to go
broad to find it.
512
00:28:49,710 --> 00:28:52,630
And on that very interesting
note, we come to the end of our
513
00:28:52,630 --> 00:28:56,310
chat, which is at the point
where I actually joined the chat
514
00:28:56,310 --> 00:28:58,910
and realized that it was coming
to an end because of Ken.
515
00:28:59,270 --> 00:29:03,670
As I said, our clocks went back,
one went back, went forward, we
516
00:29:03,750 --> 00:29:05,590
apparently had an extra hour in
bed.
517
00:29:06,110 --> 00:29:09,150
But I just, I've just been
feeling so tired since the the
518
00:29:09,150 --> 00:29:11,310
clocks changed.
I don't know seasonal affective
519
00:29:11,310 --> 00:29:13,510
disorder as well.
If anybody really suffers from
520
00:29:13,510 --> 00:29:16,190
that, which I do, I feel for
you.
521
00:29:16,190 --> 00:29:20,620
I've already got my Seasonal
Affective Disorder light on.
522
00:29:20,620 --> 00:29:24,780
It's called the Sad Light, which
is a weird name for it, but it
523
00:29:24,780 --> 00:29:28,980
really helps perk up my mood.
Anyway, if you want to continue
524
00:29:28,980 --> 00:29:32,620
this very lovely chat and this
exciting and very knowledgeable
525
00:29:32,620 --> 00:29:36,900
chat about programmatic
advertising and whether as an
526
00:29:36,940 --> 00:29:40,580
SMB if you're a small business
or you have a small business
527
00:29:40,580 --> 00:29:44,060
client, whether you should be
testing it and looking into it,
528
00:29:44,380 --> 00:29:49,370
join us on Thursday at what I
believe will be 4:00 PM our
529
00:29:49,370 --> 00:29:53,530
time, UK time, 1:00 PM midday,
Eastern Time.
530
00:29:53,530 --> 00:29:58,210
So yeah, during that, so that's
4:00 PM GMT before the the US
531
00:29:58,210 --> 00:30:01,210
switched clocks.
They're going to be changing
532
00:30:01,210 --> 00:30:04,770
their clocks next week.
So from next week will be 5:00
533
00:30:04,770 --> 00:30:08,810
PM GMT as well, but for now it's
going to be 4:00 PM GMT on
534
00:30:08,810 --> 00:30:12,730
Thursday on Twitter Spaces to
continue this chat about
535
00:30:12,730 --> 00:30:15,890
programmatic advertising.
I hope you've taken some great
536
00:30:15,890 --> 00:30:19,970
takeaways from it, but if
there's been any things that I I
537
00:30:19,970 --> 00:30:23,010
miss said, any corrections,
anything you want to add to it,
538
00:30:23,010 --> 00:30:28,450
please get in touch with us on
the the PPC chat handle not
539
00:30:28,450 --> 00:30:32,410
handled hashtag.
Even the PPC chat hashtag or my
540
00:30:32,410 --> 00:30:36,250
DM's are open.
Yeah, you know, well, coming to
541
00:30:36,250 --> 00:30:40,530
it gracefully, respectfully.
I don't tolerate people who just
542
00:30:40,530 --> 00:30:44,780
go high and do nothing.
So please let your your message
543
00:30:44,780 --> 00:30:46,900
come with a bit of context.
I'm very busy.
544
00:30:47,220 --> 00:30:49,860
But yeah, it'll be really great
as well for my longstanding and
545
00:30:49,860 --> 00:30:54,100
brand new listeners to give the
podcast a review or racing.
546
00:30:54,500 --> 00:30:59,500
Yeah, to do that, just go to
linktr dot EE forward slash PPC
547
00:30:59,500 --> 00:31:05,380
chat, under score roundup.
That's linktr dot EE forward
548
00:31:05,380 --> 00:31:08,780
slash PPC chat under score
roundup and you'll get all the
549
00:31:08,780 --> 00:31:13,020
links like Spotify and Apple
where you can leave a rating or
550
00:31:13,020 --> 00:31:15,980
review.
And yeah, definitely can't feel
551
00:31:15,980 --> 00:31:20,460
to remember that we've got the
3rd edition of PPC Live UK,
552
00:31:20,500 --> 00:31:21,700
which is getting bigger and
better.
553
00:31:21,700 --> 00:31:25,930
We've got an amazing headline
sponsor, De Genius Limited.
554
00:31:26,010 --> 00:31:29,970
Thank you so much De Genius for
trusting me with this.
555
00:31:29,970 --> 00:31:33,610
They have sponsored every tear,
the silver, Gold and Tottenham
556
00:31:33,610 --> 00:31:35,290
side of things things.
So that means they'll be
557
00:31:35,290 --> 00:31:38,450
recorded, there'll be lots of
food, there'll be some merge,
558
00:31:38,450 --> 00:31:39,810
some swag that I'm going to
give.
559
00:31:39,810 --> 00:31:42,690
I think I'm going to do it in a
competition style way.
560
00:31:42,690 --> 00:31:45,210
So if you're in London, you're
going to be even in the UK and
561
00:31:45,210 --> 00:31:49,050
you can make it down to London
on the 24th of November.
562
00:31:49,050 --> 00:31:52,890
Please join us.
The link to get that ticket will
563
00:31:52,890 --> 00:31:59,690
be BBIT dot LY forward slash PPC
Live UKNOV 22.
564
00:32:00,050 --> 00:32:04,290
And yeah, it'll take you to the
event bright page to buy a
565
00:32:04,290 --> 00:32:09,690
ticket for only £16.00, so we'd
love to have you there finally.
566
00:32:09,810 --> 00:32:12,450
Remember, for your campaigns and
businesses to glide smoothly,
567
00:32:12,450 --> 00:32:15,330
there's a lot of hard work
needed beneath the surface, so
568
00:32:15,530 --> 00:32:17,930
keep your Swans kicking.
Bye and speak to you next week.