EP104 - Managing PPC During Recession
#ppcchat Twitter discussion that runs on Tuesdays at 5pm GMT - Led by Julie F Bacchini (@NeptuneMoon) Q1 What do you think the economic impacts of the pandemic are going to be? How long do you think they will last? Q2 Assuming that we are in for at a minimum, lengthy economic volatility, what is your plan to manage that in your practice/business? Q3 Will you be shifting your offerings, adding or learning new skills/services, etc. as a result of the current situation? Q4 How do you think the lasting economic impact will affect the agency/in-house pendulum swing? Q5 Do you think clients will want to have more of a “one stop shop” experience for all things digital for a while? For good? Is being specialized in PPC a viable business model going forward, at least in the shorter term? Q6 Are you/will you be doing anything differently to find and sign new clients if a recession lingers? Q7 Aside from the economic aspects, how else does the pandemic impact what you’d otherwise do when facing rough economic conditions?
00:00:09,500 --> 00:00:14,000
Hello and welcome to the hundred
and fifth episode of the PPC
2
00:00:14,000 --> 00:00:16,100
chat.
Twitter discussion that happens
3
00:00:16,700 --> 00:00:19,900
on Tuesdays at five PM g&t.
I am your host annual.
4
00:00:19,900 --> 00:00:22,800
I'm the founder of mine Swan a
company through which I aim to
5
00:00:22,800 --> 00:00:26,300
share my ideas about paid
search, especially automation,
6
00:00:26,500 --> 00:00:29,300
paid media, and my passion for
doing digital reporting world
7
00:00:29,300 --> 00:00:31,700
through a tour dates.
We're doing everybody's laptop.
8
00:00:32,000 --> 00:00:34,100
Yes, that's right.
It's Microsoft Excel.
9
00:00:34,400 --> 00:00:36,900
So if you want a free
consultancy about what I can do
10
00:00:36,900 --> 00:00:39,000
for you.
In regards to paid media
11
00:00:39,000 --> 00:00:41,900
implementing scripts, or even
cutting your spends on your data
12
00:00:41,900 --> 00:00:46,200
analysis tool just send me a
message at hello at - one.com or
13
00:00:46,200 --> 00:00:50,200
get to me on Facebook, Twitter
or Instagram with the handle - 1
14
00:00:50,200 --> 00:00:54,500
PP C or yeah, also, check out
our new Instagram page, which is
15
00:00:54,500 --> 00:00:58,400
PPC chat on disk or Twitter on
this called Roundup that gives
16
00:00:58,400 --> 00:01:02,200
you a snapshot Snippets.
Of the round up some some of the
17
00:01:02,200 --> 00:01:07,000
quotes that have been given by
the experts over that the past
18
00:01:07,000 --> 00:01:10,400
few months of the past few years
as I keep on building up the
19
00:01:10,400 --> 00:01:13,000
content on there.
So.
20
00:01:13,000 --> 00:01:15,100
Yeah, this week is seven up
free.
21
00:01:15,400 --> 00:01:18,600
I love like it's like a
variation of Sprite Which I love
22
00:01:18,600 --> 00:01:21,000
drinking and then and a Lotus
speaks biscotti.
23
00:01:21,000 --> 00:01:24,300
Well, not a of whole pack of
losers because causing that's
24
00:01:24,300 --> 00:01:27,700
keeping me company this weekend.
Well, this evening.
25
00:01:27,700 --> 00:01:29,200
I don't know what I'm talking
about this weekend.
26
00:01:29,200 --> 00:01:32,600
It is only Tuesday.
Anyway, lockdown is still going
27
00:01:32,600 --> 00:01:34,600
on.
And even though we are allowed
28
00:01:34,600 --> 00:01:39,000
to go out for long exercises,
long walks in the lines, all the
29
00:01:39,000 --> 00:01:40,700
sudden.
I just feel really tired.
30
00:01:41,600 --> 00:01:43,000
Yeah, not being really sleeping
too.
31
00:01:43,000 --> 00:01:45,500
Well, the past couple of the
night, not sure what's going on
32
00:01:45,500 --> 00:01:47,300
with.
I think it's just changing
33
00:01:47,300 --> 00:01:49,900
weather during the nighttime, it
getting hot and cold.
34
00:01:49,900 --> 00:01:53,000
And yeah, my body not getting
used to that, who played that
35
00:01:53,000 --> 00:01:54,800
would, hopefully that won't
last.
36
00:01:55,200 --> 00:01:58,700
We are getting some great sunny
days over here, thinking hit up
37
00:01:58,700 --> 00:02:03,500
to 23.
Get 4 °C this afternoon when I
38
00:02:03,508 --> 00:02:06,500
went out for a walk.
So, yeah, that was nice.
39
00:02:06,800 --> 00:02:10,699
Anyway, so this week, we have
Julie Puccini leading us on a
40
00:02:10,708 --> 00:02:15,600
chat about managing PPC during
the recession and whilst it does
41
00:02:15,600 --> 00:02:19,100
look like everyone is online.
You know, you think that they
42
00:02:19,100 --> 00:02:22,500
were, there's a big opportunity
and for certain businesses to
43
00:02:22,500 --> 00:02:25,500
really hit up some businesses
that are not online, like, you
44
00:02:25,500 --> 00:02:29,100
know, events companies
restaurants, you know, and you
45
00:02:29,100 --> 00:02:33,200
know, creative the native types,
you know, those kind of
46
00:02:33,200 --> 00:02:35,800
businesses doing advertising,
can be a bit, will be a bit
47
00:02:35,800 --> 00:02:38,500
difficult.
And yeah, don't definitely doing
48
00:02:38,500 --> 00:02:41,000
advertising during this time
would be difficult.
49
00:02:41,000 --> 00:02:44,600
So we discuss some of those
challenges and opportunities.
50
00:02:44,600 --> 00:02:48,100
Some hard-hitting truths to say
is this goes what this cut
51
00:02:48,100 --> 00:02:51,600
discussion was about.
So yeah, Jenny starts off with
52
00:02:51,600 --> 00:02:53,300
saying, hello and thank you for
joining me.
53
00:02:53,300 --> 00:02:56,400
Today.
We're going to be talking about
54
00:02:56,400 --> 00:02:58,300
managing, PPC during the
recession.
55
00:02:58,300 --> 00:03:02,200
I know Cherry topic will That we
are all facing.
56
00:03:02,200 --> 00:03:04,500
And yes, that's that's one of
those things that it might be a
57
00:03:04,508 --> 00:03:07,700
difficult thing to talk about
that when I don't want to face.
58
00:03:07,700 --> 00:03:13,000
But yeah, it better prepared
better to be prepared than to be
59
00:03:13,000 --> 00:03:17,600
sorry by unexpected stuff.
So Robert Brady replied this
60
00:03:17,600 --> 00:03:19,800
week is off to a good start.
Some nice weather over the
61
00:03:19,800 --> 00:03:23,000
weekend, really helped.
Colin Slattery, joins us saying,
62
00:03:23,000 --> 00:03:25,800
howdy all I'm doing great.
Weather is getting better.
63
00:03:26,200 --> 00:03:29,900
I had a small social distance
gathering on our roof deck this
64
00:03:29,900 --> 00:03:32,100
week.
Ken normally a 60-plus Perth
65
00:03:32,100 --> 00:03:35,500
person barbecue, but with only
four people or there's a down.
66
00:03:36,500 --> 00:03:39,200
Yeah, that's that's no great.
I'll turn of that one.
67
00:03:39,200 --> 00:03:42,100
And I'm joined the weather.
Getting tired of us isolation.
68
00:03:42,100 --> 00:03:45,400
There aren't we all rushed and
the replies?
69
00:03:45,400 --> 00:03:48,100
Glad the weather is starting to
warm up here in EM Deez Nuts,
70
00:03:48,100 --> 00:03:50,500
Maryland, even if we can't be
out in it.
71
00:03:50,500 --> 00:03:52,700
So, yeah, same here.
Then your body.
72
00:03:52,700 --> 00:03:54,900
I hit a low two and a half weeks
ago.
73
00:03:54,900 --> 00:03:56,400
But since then, I'm feeling
great.
74
00:03:56,400 --> 00:04:00,200
For some reason, I can stay
quarantined for the rest of 20.
75
00:04:00,600 --> 00:04:05,400
What is your secret?
And so we've got, yeah, I see em
76
00:04:05,400 --> 00:04:07,500
Rush.
Also joining us and get some
77
00:04:07,500 --> 00:04:10,300
lady called, Anna representing
them today.
78
00:04:10,300 --> 00:04:13,500
So yeah, Dino be joining us from
sem right here, and she gives a
79
00:04:13,800 --> 00:04:17,500
very cute gift of some puppies
going high.
80
00:04:18,899 --> 00:04:21,399
And then Sandra Crews replies,
sad, because the inbound will be
81
00:04:21,399 --> 00:04:23,300
a digital conference.
This year, looking to see what
82
00:04:23,300 --> 00:04:26,700
people are doing to make online
conferences cooler.
83
00:04:26,700 --> 00:04:30,100
Yeah, Jen got our regular Julie
advice, going higher.
84
00:04:30,200 --> 00:04:31,800
Everyone just back from a long
weekend.
85
00:04:31,800 --> 00:04:34,800
So the week hasn't really
started and we did get some
86
00:04:34,800 --> 00:04:38,000
great news this morning.
So that's a nice Foundation.
87
00:04:38,000 --> 00:04:40,000
Oh, that's lovely.
What is the new Julia?
88
00:04:40,000 --> 00:04:42,100
Show us?
Steve Gibson going.
89
00:04:42,100 --> 00:04:45,200
I'm doing great.
I get the free government money
90
00:04:45,200 --> 00:04:48,200
this week, plus out of the blue.
I got paid for to travel
91
00:04:48,200 --> 00:04:50,400
articles.
I'd assumed had been rejected.
92
00:04:50,400 --> 00:04:53,800
Wow, so money in the bank.
That's a nice little surprise.
93
00:04:54,900 --> 00:04:56,300
And yeah, Julie bikini replies
going.
94
00:04:56,300 --> 00:04:59,800
My lovely lovely, father-in-law.
Passed away yesterday or things
95
00:04:59,800 --> 00:05:01,300
are sir.
Around overhead today.
96
00:05:01,300 --> 00:05:03,400
Overall.
We're doing a chaos.
97
00:05:03,400 --> 00:05:07,000
Sorry for your loss, Judy.
I didn't really catch that.
98
00:05:07,400 --> 00:05:11,100
So then going to question one.
Gradually asks, what do you
99
00:05:11,100 --> 00:05:15,000
think the economic impacts of
the pandemics are going to be?
100
00:05:15,000 --> 00:05:17,700
How long do you think they will
last?
101
00:05:17,900 --> 00:05:20,600
Yes, yet.
Economic impacts is not really
102
00:05:20,900 --> 00:05:23,500
my forte.
So, yeah, I definitely skills on
103
00:05:23,500 --> 00:05:27,100
this questions, but let's see,
what some of our Greater
104
00:05:27,700 --> 00:05:30,400
Community.
I totally heard about had to Say
105
00:05:30,400 --> 00:05:32,700
about this, so I'm calling
Factory goes.
106
00:05:32,700 --> 00:05:35,600
I think they're going to be
catastrophic and long-lasting.
107
00:05:35,600 --> 00:05:38,100
Don't expect things to recover
to pre covid.
108
00:05:38,100 --> 00:05:42,700
For at least three covid-19.
He's 45 years and we're likely
109
00:05:42,700 --> 00:05:46,100
looking at massive long-term
unemployment and reducing
110
00:05:46,100 --> 00:05:49,400
business spending as him rush
Diner goes.
111
00:05:49,400 --> 00:05:51,400
Oh gosh, that's really big.
That's a really big question.
112
00:05:51,400 --> 00:05:54,900
It may be too soon to really be
able to judge something like
113
00:05:54,900 --> 00:05:57,000
that to give some replies.
Huge.
114
00:05:57,100 --> 00:06:02,600
This isn't like 2008 far bigger.
The long recovery should start
115
00:06:02,600 --> 00:06:07,500
by 2021 but I don't expect it to
be v-shaped Raj Chandra replies.
116
00:06:07,500 --> 00:06:09,400
Question.
One saying we've already seen
117
00:06:09,400 --> 00:06:12,200
many of the direct economic
impact in the industries like
118
00:06:12,200 --> 00:06:16,300
travel retail Etc, traditional
news and media businesses also
119
00:06:16,300 --> 00:06:17,400
hurts him.
Yes, I believe.
120
00:06:17,400 --> 00:06:20,100
So too.
A lot of Legacy Industries will
121
00:06:20,100 --> 00:06:23,400
continue to suffer through 2020,
but there will be new
122
00:06:23,400 --> 00:06:26,000
opportunities.
Our markets are created to so
123
00:06:26,000 --> 00:06:28,100
yeah.
Oh, yeah, newspaper Industries,
124
00:06:28,500 --> 00:06:32,700
they will suffer.
And then we've got any Kikkoman
125
00:06:32,700 --> 00:06:35,600
reports question once, and I'm
not even willing to guess.
126
00:06:35,600 --> 00:06:40,200
I'm too much of a Pollyanna.
I'm not sure that me coming
127
00:06:40,200 --> 00:06:41,300
Paris replies.
Real Talk.
128
00:06:41,300 --> 00:06:45,300
Economic downturn was inevitable
with artificial inflated
129
00:06:45,300 --> 00:06:47,900
numbers.
Plus brexit board covid-19 will
130
00:06:47,900 --> 00:06:52,600
make this much worse and longer
Julie replies to the same.
131
00:06:52,600 --> 00:06:54,100
I think we are in, for a long
haul.
132
00:06:54,100 --> 00:06:57,200
Economic recession growth or
recovery is likely to happen in
133
00:06:57,200 --> 00:06:59,300
fits and starts and will be
fragile.
134
00:06:59,300 --> 00:07:01,900
Not Rosie for us marketing,
folks.
135
00:07:02,400 --> 00:07:04,700
Daniel Vado applies the impact
of this, I think will be
136
00:07:04,700 --> 00:07:06,800
permanent.
A lot of companies will have to
137
00:07:06,800 --> 00:07:10,100
rethink how they hire, will,
they have physical offices,
138
00:07:10,100 --> 00:07:13,000
where they manufacture how B to
B cells in person or
139
00:07:13,000 --> 00:07:16,000
conferences.
This is what this, there is so
140
00:07:16,000 --> 00:07:19,500
much that can change about
trying to replace question one.
141
00:07:19,500 --> 00:07:22,200
Seen, as far as how long it can
namik impact will last.
142
00:07:22,200 --> 00:07:25,300
I don't even think we can
quantify that yet, until we know
143
00:07:25,600 --> 00:07:28,500
how long the virus threat itself
will last.
144
00:07:28,500 --> 00:07:29,900
And that seems to be a big
honor.
145
00:07:30,000 --> 00:07:33,400
And I'd guess at least two to
three years, but some Industries
146
00:07:33,400 --> 00:07:38,100
may never recover LTS replies.
I actually think many of the
147
00:07:38,100 --> 00:07:39,800
impacts will be persistent
remote.
148
00:07:39,800 --> 00:07:42,900
Working has taken a big step
forward travel, and travel will
149
00:07:42,900 --> 00:07:44,600
be less Etc.
Mope.
150
00:07:44,600 --> 00:07:48,000
Hoping the economic impact will
take will start to improve, but
151
00:07:48,000 --> 00:07:51,700
it will take a good year or so
to be fully back and talk about
152
00:07:51,700 --> 00:07:53,400
remote work.
Did you know actually that
153
00:07:53,400 --> 00:07:58,400
Twitter has decided to tell the
staff most of his stuff is what
154
00:07:58,400 --> 00:08:02,500
I heard that.
They can work from home remotely
155
00:08:02,700 --> 00:08:06,400
from moving forward.
I think that's literally like,
156
00:08:06,400 --> 00:08:08,100
indefinitely.
They've told them everybody can
157
00:08:08,100 --> 00:08:09,000
work from home.
Now.
158
00:08:09,200 --> 00:08:12,700
I'm thinking of her applying for
a job with Twitter and then
159
00:08:12,707 --> 00:08:15,300
we've got Julia voice replying
to question once and Global
160
00:08:15,300 --> 00:08:18,100
recession.
We're going to see less consumer
161
00:08:18,100 --> 00:08:21,800
spending weird stuff, coming out
of luxury and consolidation.
162
00:08:22,800 --> 00:08:26,500
And then yeah, really goes on to
question 2, saying, assuming we
163
00:08:26,500 --> 00:08:31,900
are in it for it at a minimum.
Um, lengthy economic volatility.
164
00:08:31,900 --> 00:08:35,400
What is your plan to manage that
in your practice or business?
165
00:08:35,900 --> 00:08:39,600
I mean, my pride, my, my answer
to this was, this was learn new
166
00:08:39,600 --> 00:08:43,700
things and pick up new skills
and kind of stuff, because when
167
00:08:43,700 --> 00:08:46,600
you learn new skills, and that
way we can offer more to the
168
00:08:46,600 --> 00:08:50,000
client and then going on to
question two.
169
00:08:50,700 --> 00:08:52,400
We've got Collins Lottery
answering soon.
170
00:08:52,400 --> 00:08:55,400
I'm looking.
So I'm looking at growth looking
171
00:08:55,400 --> 00:08:59,200
at going after client or big
Legacy agency with bloated fees,
172
00:08:59,200 --> 00:09:02,900
and a lack of Let's focus.
Now is a great time to move up.
173
00:09:02,900 --> 00:09:05,800
The ladder.
In terms of clients you service
174
00:09:06,500 --> 00:09:09,000
Robert Bridge replies online
marketing has always been very
175
00:09:09,000 --> 00:09:13,100
Dynamic, the people who change
and learn the fastest when
176
00:09:13,100 --> 00:09:14,900
Stakes are just raised with
covid.
177
00:09:14,900 --> 00:09:17,900
Cape learning, totally agree
with that coming.
178
00:09:17,900 --> 00:09:19,800
Harris were parts of question to
sewing work.
179
00:09:19,800 --> 00:09:22,100
Extra hard to keep our
established, clientele
180
00:09:22,100 --> 00:09:24,500
profitable and successful.
The more clients.
181
00:09:24,500 --> 00:09:27,200
We keep happy, the better.
This will be for all of us.
182
00:09:27,400 --> 00:09:29,900
Also asking them to reach out to
their eggs.
183
00:09:30,000 --> 00:09:33,500
Experienced business, friends,
if they need help or referrals
184
00:09:34,100 --> 00:09:36,500
that nobody replies.
We are trying to rethink how
185
00:09:36,500 --> 00:09:38,700
specialized our teams need to
be.
186
00:09:38,700 --> 00:09:42,300
Should we have PBC experts, or
should we train and learn to be
187
00:09:42,300 --> 00:09:45,400
generalists?
PPC was very easy to cut for
188
00:09:45,400 --> 00:09:48,500
some companies this time around
but you have deeper roots with
189
00:09:48,500 --> 00:09:53,000
clients and then Diana replies
question to same agility.
190
00:09:53,000 --> 00:09:56,700
The whole team needs to be quick
on their toes.
191
00:09:56,700 --> 00:09:59,500
That's Diana.
Even time to lie between replies
192
00:09:59,500 --> 00:10:01,200
questions.
Say one of the keys to
193
00:10:01,200 --> 00:10:05,200
longevity, I have found any way
is being flexible about selling
194
00:10:05,200 --> 00:10:09,000
what people want to buy my not
be your coffin right now, but
195
00:10:09,000 --> 00:10:13,600
you might have to shift or
survive shift to survive before
196
00:10:13,600 --> 00:10:15,600
we get back to being more
choosy.
197
00:10:16,300 --> 00:10:17,300
Sam.
They replace question.
198
00:10:17,300 --> 00:10:20,000
Once again, I think we're going.
We're looking at a global
199
00:10:20,000 --> 00:10:23,800
recession Regional depression,
hard to say on duration, by
200
00:10:23,800 --> 00:10:25,600
think.
We're looking at another 12 to
201
00:10:25,600 --> 00:10:29,800
15 months of four walls for Wall
Street recovery.
202
00:10:30,000 --> 00:10:33,700
Even with Main Street lagging
that I really don't think we've
203
00:10:33,700 --> 00:10:37,500
even we even through the worst
of it yet.
204
00:10:37,500 --> 00:10:39,300
Oh Lord.
I hope we are.
205
00:10:39,800 --> 00:10:42,500
He continues saying that there
are ton of variables at play by.
206
00:10:42,500 --> 00:10:45,200
Don't think you fundamentally
solve the economic crisis until
207
00:10:45,200 --> 00:10:48,400
you solve the Health crisis,
vaccine, extremely effective
208
00:10:48,400 --> 00:10:52,100
therapeutic, that's best case.
And that's another 10 to 15
209
00:10:52,100 --> 00:10:56,400
months before you can get these
to begin to reconfigure your
210
00:10:56,400 --> 00:10:59,300
overall economic engine.
We know retail isn't going to
211
00:10:59,300 --> 00:11:02,100
look the same.
We can be reasonably reasonably
212
00:11:02,100 --> 00:11:05,700
confident that that reassuring
will be a thing.
213
00:11:05,700 --> 00:11:07,900
And I'm pretty confident.
We're going to see a lot of
214
00:11:07,908 --> 00:11:12,400
disruption in impacted sectors.
Smart policy will be to spend
215
00:11:12,400 --> 00:11:15,100
like crazy now.
Yes, I tend to lean to a
216
00:11:15,100 --> 00:11:19,000
Keynesian to build scale,
high-tech manufacturer repair,
217
00:11:19,700 --> 00:11:23,300
replace failing infrastructure,
investing with training or job
218
00:11:23,300 --> 00:11:26,900
training, especially Healthcare,
but backstop intrapreneurs
219
00:11:27,100 --> 00:11:31,900
provide startup capital in key.
If he concludes in
220
00:11:31,900 --> 00:11:35,800
inflation-adjusted, interest
rates are - suspend domestically
221
00:11:36,100 --> 00:11:38,900
investor typically abroad.
Hello, Africa.
222
00:11:39,100 --> 00:11:41,800
Got to play lots of chess games
at once.
223
00:11:41,900 --> 00:11:46,500
If you want to come out of this
situation with an advantage, as
224
00:11:46,500 --> 00:11:49,900
a proper theory on that one.
I hope you cut all of that.
225
00:11:50,500 --> 00:11:54,100
And then I'll change the price
question to say, I think smaller
226
00:11:54,100 --> 00:11:56,600
agencies and Freelancers have a
big Advantage right now.
227
00:11:56,600 --> 00:11:59,800
Just serving our clients like,
we are an employee on there.
228
00:12:00,000 --> 00:12:03,400
Team versus acting like a big
agency to Gibson replies.
229
00:12:03,400 --> 00:12:06,200
In my opinion marketers will be
less affected the most.
230
00:12:06,200 --> 00:12:09,900
Some businesses will close
others will realize they need to
231
00:12:09,900 --> 00:12:12,100
set up.
They need to step up step up
232
00:12:12,100 --> 00:12:14,900
their marketing.
So I'm pretty relaxed, Julia
233
00:12:14,900 --> 00:12:18,600
voice replies saying, I'm doing
two, things, betting on my giant
234
00:12:18,600 --> 00:12:22,000
Corporation with strong
relationships, special rates are
235
00:12:22,000 --> 00:12:24,900
long-term clients.
This is no time to try something
236
00:12:24,900 --> 00:12:28,900
new a weirdo from a garage and
personally making sure my
237
00:12:28,900 --> 00:12:32,400
territory.
Kill skills are dated by be
238
00:12:32,400 --> 00:12:35,100
ready to Pivot everyone.
So yeah, it's all about, yeah,
239
00:12:35,100 --> 00:12:38,100
those tertiary skills.
So in terms of PPC, what are the
240
00:12:38,100 --> 00:12:41,400
things that support PPC?
And for me, it's SEO and social
241
00:12:41,400 --> 00:12:44,800
media making sure my skills on
their own Point.
242
00:12:45,400 --> 00:12:48,400
Sam applies, question to say
Warren Buffett philosophy, time,
243
00:12:48,700 --> 00:12:51,600
be greedy.
When others are fearful and
244
00:12:51,600 --> 00:12:54,700
fearful, when others are greedy,
it's time to be aggressive.
245
00:12:54,800 --> 00:12:58,200
This is a weird recession in the
most in that most companies need
246
00:12:58,200 --> 00:13:01,700
more marketing Investments.
Help them move online.
247
00:13:01,700 --> 00:13:04,800
So lots of opportunities.
This is going to sound weird,
248
00:13:04,800 --> 00:13:07,600
but I'm actually optimistic
about growth possibilities for
249
00:13:07,600 --> 00:13:10,900
performance on growth marketers
during these times.
250
00:13:11,200 --> 00:13:13,100
Lots of old-school Legacy
marketers.
251
00:13:13,100 --> 00:13:17,000
Plated agencies are going to get
crushed but that was overdue
252
00:13:17,000 --> 00:13:21,300
become anti fragile or die, or
yeah, it's become flexible or
253
00:13:21,300 --> 00:13:23,900
die.
In, some big agencies are not
254
00:13:23,900 --> 00:13:27,700
good with flexible at all.
And then you have got kind of
255
00:13:27,700 --> 00:13:29,800
kerosene.
This is them, the best strategy.
256
00:13:29,900 --> 00:13:33,700
Advice for those PPC folk who
don't have a lot of established
257
00:13:33,700 --> 00:13:36,600
businesses as clients or don't
have long-term relationships
258
00:13:36,600 --> 00:13:39,600
with them businesses who have
been around a long time, know
259
00:13:39,600 --> 00:13:43,600
how to wear these down, storms
this downturns, and that's when
260
00:13:43,600 --> 00:13:46,700
replying to call insane.
So I'm looking at growth looking
261
00:13:46,700 --> 00:13:50,800
at going after clients of big
Legacy, agencies would bloated
262
00:13:50,800 --> 00:13:53,000
fee.
So yeah, they both those clients
263
00:13:53,000 --> 00:13:56,400
that had died that are very
those agencies have been very
264
00:13:56,400 --> 00:14:01,300
expensive with their fees could
lose out very much so, Now and
265
00:14:01,300 --> 00:14:03,600
then yeah, Judy goes on to
question three saying, will you
266
00:14:03,600 --> 00:14:06,800
be shifting your offerings
adding or learning new skills or
267
00:14:06,800 --> 00:14:09,400
Services Etc.
As a result of the current
268
00:14:09,400 --> 00:14:11,900
situation again.
And yeah, going back to the
269
00:14:11,908 --> 00:14:14,100
question.
Whilst question to it's all
270
00:14:14,100 --> 00:14:17,300
about learning new skills and I
have learnt, I have gone through
271
00:14:17,300 --> 00:14:20,900
the most Academy SEO course, so
guys, if you want to learn, if
272
00:14:20,900 --> 00:14:24,500
you don't even need SEO, help I
can help you with that as well.
273
00:14:26,300 --> 00:14:28,900
And yeah, Julia voice replies.
Question 3 saying, yes, but
274
00:14:28,900 --> 00:14:31,100
carefully right now.
It's about listening learning
275
00:14:31,400 --> 00:14:33,600
leaning into what kinds actually
need.
276
00:14:33,600 --> 00:14:38,000
No need to charge madly off in
all directions to give some
277
00:14:38,000 --> 00:14:38,700
replies.
Yes.
278
00:14:38,700 --> 00:14:42,000
I've already raised my prices.
Okay, Rothschild.
279
00:14:42,000 --> 00:14:45,100
The replies was already working
on becoming more well-rounded
280
00:14:45,100 --> 00:14:47,800
with video and audio.
This is just making me want to
281
00:14:47,800 --> 00:14:50,900
learn more quickly.
And then we've got Daniel body
282
00:14:50,900 --> 00:14:53,200
replying to question 3.
Saying, I think we're moving
283
00:14:53,200 --> 00:14:57,500
into removing barriers between
PPC, SEO, cro analytics and
284
00:14:57,500 --> 00:15:01,200
social we are used to sell.
Selling different one
285
00:15:01,200 --> 00:15:04,000
separately, but I think it's
time for us to have a more
286
00:15:04,000 --> 00:15:07,700
solidified approach.
Julie between replies question.
287
00:15:07,700 --> 00:15:11,200
3 cm strengthening the depth of
my skills on the circled
288
00:15:11,200 --> 00:15:13,500
alternative platforms that Cora
LinkedIn.
289
00:15:13,500 --> 00:15:17,400
Twitter Etc.
Also reading a lot and listening
290
00:15:17,400 --> 00:15:19,800
when I have the opportunity.
So I can gauge.
291
00:15:19,800 --> 00:15:24,000
What is keeping people up at
night and offer Solutions.
292
00:15:24,600 --> 00:15:26,800
And then yeah, Diana it from sem
Rush goes.
293
00:15:26,800 --> 00:15:31,100
I'm absolutely flexibility leads
to being a true partner for your
294
00:15:31,100 --> 00:15:34,500
customer client or audience.
And that relationship is, what
295
00:15:34,500 --> 00:15:37,600
will hold steady during trying
times.
296
00:15:38,600 --> 00:15:40,600
And then you have got John
Keegan reply to question 3.
297
00:15:40,600 --> 00:15:43,800
Seeing not shifting so much as
showing the value of online
298
00:15:43,800 --> 00:15:46,500
efficiency versus my traditional
counterparts.
299
00:15:47,300 --> 00:15:50,500
We've got Comic character reply.
We are always adding new skills,
300
00:15:50,500 --> 00:15:53,400
but have found specializing in
our expertise and doing the
301
00:15:53,408 --> 00:15:55,700
best.
At what we do is better than
302
00:15:55,700 --> 00:15:57,900
constantly chasing new types of
business.
303
00:15:57,900 --> 00:16:01,600
In fact, reduced our offerings.
In the last recession.
304
00:16:01,600 --> 00:16:05,000
Interesting, I'll Chase replies
getting tough question because
305
00:16:05,000 --> 00:16:06,300
it really depends.
Currently.
306
00:16:06,300 --> 00:16:10,300
I am still able to focus on PPC,
specifically, if I needed, to
307
00:16:10,300 --> 00:16:13,900
shift gears because the market
demanded it, I absolutely would
308
00:16:14,200 --> 00:16:16,800
Robert Brady replies.
Going still working on, keeping
309
00:16:16,800 --> 00:16:20,000
my clients happy and that always
involves learning new platform
310
00:16:20,000 --> 00:16:22,100
skills.
Tactics to keep the results
311
00:16:22,100 --> 00:16:24,500
positive.
Everyone is just a lot more
312
00:16:24,500 --> 00:16:29,100
stress in general right now.
So now Julie gives us question
313
00:16:29,100 --> 00:16:31,200
for saying hi.
How do you think the lasting
314
00:16:31,200 --> 00:16:35,700
economic impact will affect the
agency in house, pendulum swing?
315
00:16:36,100 --> 00:16:38,300
And then for that one?
We got Julia voice replies in.
316
00:16:38,300 --> 00:16:40,700
Okay.
I have absolutely no idea but
317
00:16:40,700 --> 00:16:44,400
just for salary versus fees have
never made total sense to me.
318
00:16:44,400 --> 00:16:47,600
And it's going to be about
appetite for in-house resources
319
00:16:47,900 --> 00:16:52,000
versus running.
Lean cannot predict the replies.
320
00:16:52,000 --> 00:16:54,300
I think.
It will keep helped swing back
321
00:16:54,300 --> 00:16:57,400
towards outside health,
consultants and small agencies.
322
00:16:57,400 --> 00:16:59,700
Yes.
We are priests.
323
00:16:59,900 --> 00:17:03,200
You does low risk because we are
on contract, which can be
324
00:17:03,200 --> 00:17:07,500
terminated and not an employee
plus, no benefits to pay Etc.
325
00:17:07,700 --> 00:17:10,099
It was his replies.
I kind of alluded to it, but
326
00:17:10,099 --> 00:17:13,599
small agencies and Freelancers
are less expensive than both.
327
00:17:13,599 --> 00:17:16,200
Big agencies and full-time
employees.
328
00:17:16,200 --> 00:17:19,300
Do you guys hear that?
I am more affordable than your
329
00:17:19,300 --> 00:17:23,599
full-time employees.
So yes, contact me for your paid
330
00:17:23,599 --> 00:17:26,599
search Services.
He continues if Done Right
331
00:17:26,599 --> 00:17:29,700
companies can spend more on
Earth Plus have less.
332
00:17:29,800 --> 00:17:34,300
Answers if expenses equals to
great opportunity for smaller
333
00:17:34,300 --> 00:17:38,200
agencies and Freelancers.
And he continues those big
334
00:17:38,200 --> 00:17:41,800
office spaces in the big cities
come with a hefty price tags and
335
00:17:41,800 --> 00:17:45,900
an agency's expenses have to
reflect in their buildings and
336
00:17:45,900 --> 00:17:49,000
Julia's continues for good ones.
Exactly.
337
00:17:50,400 --> 00:17:53,200
Colin, Slattery replies.
I'm with Julia voice on this one
338
00:17:53,200 --> 00:17:54,900
in that.
I have no idea.
339
00:17:54,900 --> 00:17:57,000
I get the benefits and drawbacks
for each.
340
00:17:57,200 --> 00:17:59,700
So it's hard to say which way
companies will go.
341
00:17:59,900 --> 00:18:03,300
I think companies always think
in housing would be cheaper, but
342
00:18:03,300 --> 00:18:07,700
it's generalist versus
fractional, access access to
343
00:18:07,700 --> 00:18:10,500
Specialists.
And yeah, and to like the skills
344
00:18:10,500 --> 00:18:14,300
and the benefits, and the
contacts that, you know, that
345
00:18:14,300 --> 00:18:17,700
agencies, May agencies may have
Robert Brady replies to
346
00:18:17,708 --> 00:18:19,300
question.
Force him on one hand.
347
00:18:19,300 --> 00:18:22,000
There are lots of people
unemployed to hiring and house
348
00:18:22,200 --> 00:18:24,900
could become more affordable.
On the other hand, many
349
00:18:24,900 --> 00:18:28,300
businesses will be hesitant to
add full-time employees.
350
00:18:28,300 --> 00:18:32,400
I agree with earlier.
It's that Freelancers or
351
00:18:32,400 --> 00:18:34,600
Consultants have an opportunity
here.
352
00:18:35,000 --> 00:18:37,500
Don't kick in reply to that and
I think more operations will
353
00:18:37,500 --> 00:18:41,300
begin to rethink the need for
physical office spaces or
354
00:18:41,300 --> 00:18:45,200
operations, Diana from SM.
Rush goes could depend on a
355
00:18:45,200 --> 00:18:49,200
company's changing need, there's
opportunity for all image, just
356
00:18:49,200 --> 00:18:51,900
shift some save.
Give some replies question.
357
00:18:51,900 --> 00:18:54,000
Forcing confession.
I've never understood what
358
00:18:54,000 --> 00:18:57,600
in-house people do all day.
Even when you've got multiple
359
00:18:57,600 --> 00:19:01,000
seven-figure budgets.
How many Can you really spend on
360
00:19:01,000 --> 00:19:05,300
one account every day without
ever without over optimizing it?
361
00:19:05,400 --> 00:19:08,500
Yeah, it can be hard to actually
know what that's about.
362
00:19:08,500 --> 00:19:10,900
And when I was actually in
house, it was more about, not
363
00:19:10,900 --> 00:19:13,400
just dealing with PPC.
But also looking after, all of
364
00:19:13,400 --> 00:19:18,600
paid media, to display mobile
app, advertising social media,
365
00:19:19,300 --> 00:19:21,000
and just managing the
performance of that, and
366
00:19:21,000 --> 00:19:23,300
managing the agencies, working
on it.
367
00:19:23,300 --> 00:19:29,000
And I feel really that how
in-house, yes, everything works.
368
00:19:30,000 --> 00:19:33,400
Robert, Brady replies, politics,
meetings, Etc, are huge time,
369
00:19:33,400 --> 00:19:36,100
sucking vampires and Julie
advice continues.
370
00:19:36,100 --> 00:19:39,400
And we're all just spent two
months proving that commute is
371
00:19:39,400 --> 00:19:43,100
an expense money environment,
mental health that many of us
372
00:19:43,100 --> 00:19:48,900
don't need LGH replies, hashtag
truth right under them.
373
00:19:48,900 --> 00:19:51,400
Replace question, 14.
I think agencies will start to
374
00:19:51,400 --> 00:19:55,300
set the trends or best practices
and slowly larger brands that
375
00:19:55,300 --> 00:19:58,300
are more Forward Thinking and
how the money will start to
376
00:19:58,300 --> 00:20:01,400
emulate them a big way.
In content or inbound marketing
377
00:20:01,400 --> 00:20:07,400
blew up beginning around 08 2010
was because it's cheaper to
378
00:20:07,400 --> 00:20:09,300
start.
That's interesting.
379
00:20:09,500 --> 00:20:11,400
Coming covers replies quite
question.
380
00:20:11,400 --> 00:20:13,400
The big agencies aren't going
anywhere.
381
00:20:13,400 --> 00:20:16,900
Although they may contract or
expand, there will be a ton of
382
00:20:16,900 --> 00:20:21,000
newbies freelancing in.
If 2008 is any indicator.
383
00:20:21,000 --> 00:20:24,000
Yes, my freelancing days are not
over yet.
384
00:20:24,300 --> 00:20:27,800
So I think that's an indicator
that in-house contracted my gut
385
00:20:27,800 --> 00:20:32,100
says reductions as Open.
He's get Nina than your body
386
00:20:32,100 --> 00:20:34,800
replies.
I think swings more towards
387
00:20:34,800 --> 00:20:37,900
in-house depends on spends with
a salary.
388
00:20:38,100 --> 00:20:40,200
It also depends how stable and
account is.
389
00:20:40,200 --> 00:20:43,100
Unfortunately, when you've had
an account running for a while,
390
00:20:43,100 --> 00:20:46,100
you get to such a good point,
that even if no one touches it,
391
00:20:46,400 --> 00:20:49,300
it will be okay, not great.
But okay.
392
00:20:49,300 --> 00:20:53,000
So yeah, but people are killing
hoping for great in the opinion
393
00:20:53,400 --> 00:20:54,900
to give some advice question,
forcing.
394
00:20:54,900 --> 00:20:57,000
Ultimately.
I'm not sure it's going to make
395
00:20:57,400 --> 00:21:00,300
much difference, long term if
you need it, and in her Person.
396
00:21:00,300 --> 00:21:03,700
Wouldn't you still need an
in-house person even if their
397
00:21:03,700 --> 00:21:06,300
remotes?
Yes, and how a person who's
398
00:21:06,300 --> 00:21:11,500
managing the agency?
And so yeah, we got Judy, we're
399
00:21:11,500 --> 00:21:14,400
going on to question, five cent.
Do you think clients will want
400
00:21:14,400 --> 00:21:17,400
to have more of a One-Stop shop
experience?
401
00:21:17,400 --> 00:21:19,300
For all things digital for a
while?
402
00:21:19,300 --> 00:21:23,700
For good is being specialized in
PPC, a viable, business model
403
00:21:23,900 --> 00:21:28,400
going forward, at least in the
short term and yeah, my reply to
404
00:21:28,400 --> 00:21:29,600
that was.
Yeah, very much.
405
00:21:29,700 --> 00:21:32,000
So that I do think, yes.
Definitely.
406
00:21:32,000 --> 00:21:35,400
That clients are going to start
to get more towards agencies,
407
00:21:35,400 --> 00:21:38,400
that can offer them more than
just paid search and you know
408
00:21:38,400 --> 00:21:41,800
where they can, they know what
other parts of what their
409
00:21:41,800 --> 00:21:44,500
business is doing.
And you know, trying to be more
410
00:21:44,500 --> 00:21:46,500
involved, what the agencies are
doing?
411
00:21:47,500 --> 00:21:49,500
Or at least be able to speak the
lingo.
412
00:21:49,500 --> 00:21:53,400
So you need to just be able to
know what the what you can
413
00:21:53,400 --> 00:21:57,200
provide for the other, like the
other departments or the other
414
00:21:57,200 --> 00:21:59,500
social media channels for the
other channels.
415
00:21:59,500 --> 00:22:02,000
Whether Social media SEO email
Etc.
416
00:22:02,000 --> 00:22:05,700
And so yeah, I just continue
seeing convincing a client to
417
00:22:05,700 --> 00:22:09,200
spend more is going to need to
be more than it will work for
418
00:22:09,200 --> 00:22:12,700
PPC argument.
And then yeah, we've got some
419
00:22:12,700 --> 00:22:14,800
other answers from calling
Slattery going.
420
00:22:14,800 --> 00:22:17,400
So I'm a firm believer in
specialization to a degree.
421
00:22:17,400 --> 00:22:21,400
I get the One Stop Shop desire
and have previously been a full
422
00:22:21,400 --> 00:22:24,600
service agency, but I think
keeping things pretty tight is
423
00:22:24,600 --> 00:22:26,700
better.
Can charge more for services.
424
00:22:26,700 --> 00:22:33,100
Get more referrals, Etc.
Don't get It too wide and then
425
00:22:33,100 --> 00:22:35,700
we've got Steve Gibson, would
like to question five seen when
426
00:22:35,700 --> 00:22:37,800
Google brought in Panda,
penguin.
427
00:22:37,800 --> 00:22:41,800
Lots of SEO started.
Pretending the knew how to do
428
00:22:41,800 --> 00:22:45,400
PPC and yes, I actually know
what Panda.
429
00:22:45,400 --> 00:22:48,400
Penguin updates actually mean.
Now they're doing the SEO
430
00:22:48,400 --> 00:22:51,200
training and that's pretty much
the new updates, especially
431
00:22:51,200 --> 00:22:53,100
penguin.
I know, I don't dated upon
432
00:22:53,100 --> 00:22:55,100
didn't get covered in the
training, I did.
433
00:22:55,700 --> 00:22:59,200
Well, yeah, penguin is basically
the new of this actually made.
434
00:22:59,200 --> 00:23:02,500
Sure that People stopped doing
black hat SEO.
435
00:23:02,500 --> 00:23:05,800
Like, link stuffing and buying
links to actually get off, SEO
436
00:23:05,800 --> 00:23:10,200
ranker, and wanted links to be
generated in a more.
437
00:23:11,200 --> 00:23:13,100
Yeah owned.
Kind of means.
438
00:23:13,100 --> 00:23:17,000
While you actually have created
good content, instead of just
439
00:23:17,000 --> 00:23:19,800
you're asking another
administrator to put their link
440
00:23:20,100 --> 00:23:24,500
on their website, your link on
their website for a price then
441
00:23:24,500 --> 00:23:27,700
going on.
So, yeah, when Google brought in
442
00:23:27,700 --> 00:23:30,500
Panda, penguin, lots of SEO
starter, Pretending they knew
443
00:23:30,500 --> 00:23:32,600
how to do PPC, and that's from
Steve Gibson.
444
00:23:32,600 --> 00:23:35,100
They didn't.
And we soon found out specialist
445
00:23:35,100 --> 00:23:38,400
who Rebrand themselves as
generalists are in my opinion,
446
00:23:38,400 --> 00:23:41,200
headed for trouble.
So it's not about yeah.
447
00:23:41,200 --> 00:23:44,200
Going through a whole, you know,
swinging on the pendulum of.
448
00:23:44,400 --> 00:23:46,500
Oh, yeah.
I know everything about all of
449
00:23:46,500 --> 00:23:47,900
digital.
No, it's about.
450
00:23:47,900 --> 00:23:50,200
So say, my specialist is paid
search.
451
00:23:50,200 --> 00:23:55,100
I've recently learned about, for
example, my in my case, SEO.
452
00:23:55,400 --> 00:23:57,800
So this is why I can talk to you
about.
453
00:23:57,800 --> 00:24:00,500
Yeah, penguin update.
This is why I can't The about,
454
00:24:00,600 --> 00:24:03,400
you know, keyword research.
This is what I can talk to you
455
00:24:03,600 --> 00:24:08,400
about, you know, backlinks and,
you know, building content and
456
00:24:08,400 --> 00:24:10,500
Etc.
Being able to talk the lingo,
457
00:24:12,100 --> 00:24:15,300
Robert Brady, then goes on to
question, five Saying answers
458
00:24:15,300 --> 00:24:17,700
question, five saying everyone
loves the One-Stop shop idea,
459
00:24:17,700 --> 00:24:20,600
but in practice most shops have
strengths and weaknesses.
460
00:24:20,600 --> 00:24:24,400
So, yeah, my plan will still be
PVC, will be able to give you an
461
00:24:24,400 --> 00:24:28,300
offering of SEO, but in practice
mode shows her strengths and
462
00:24:28,300 --> 00:24:31,900
weaknesses and if you can Get an
expert in one area instead of
463
00:24:31,900 --> 00:24:35,100
week agency and it usually
overcomes, the increased
464
00:24:35,100 --> 00:24:38,800
management cost LTS replies.
I just turned down work this
465
00:24:38,800 --> 00:24:41,900
past week, from a client who
wanted me to do everything from
466
00:24:42,200 --> 00:24:45,600
product photography, web manager
and PPC, social excetera.
467
00:24:45,600 --> 00:24:49,300
Some do you want this?
But most appreciate expertise
468
00:24:49,300 --> 00:24:52,900
versus broad capabilities,
Julie, bikini replies, question,
469
00:24:52,900 --> 00:24:55,100
510.
I think now is a great time to
470
00:24:55,100 --> 00:24:57,800
create or strengthen
relationships with people who do
471
00:24:57,800 --> 00:25:01,800
related digital things like CEO
or reputation management Etc.
472
00:25:01,800 --> 00:25:05,200
When times are tight.
I don't like to send clients or
473
00:25:05,200 --> 00:25:09,600
potential clients to find
someone else who might page PPC
474
00:25:09,600 --> 00:25:12,300
coming cars replies to question
five.
475
00:25:12,300 --> 00:25:15,400
And he actually does a reply to
Colin Slattery.
476
00:25:15,400 --> 00:25:18,200
We're calling had said syme,
firm believer and firm believer
477
00:25:18,200 --> 00:25:19,600
in specialization to a good
degree.
478
00:25:19,600 --> 00:25:23,300
I get the One Stop Shop desire
and have previously been a full
479
00:25:23,300 --> 00:25:26,900
service agency, but I think
keeping things pretty tight is
480
00:25:26,900 --> 00:25:29,900
better and she goes say, monster
companies that invest in in
481
00:25:29,900 --> 00:25:32,900
marketing, don't generally need
a One-Stop.
482
00:25:33,000 --> 00:25:35,900
It's the smaller businesses that
fall for that because of their
483
00:25:35,900 --> 00:25:40,500
bandwidth to deal with details
and in reply to question five,
484
00:25:40,500 --> 00:25:43,800
John Keegan goes, maybe not
fully, a One-Stop shop, but one
485
00:25:43,800 --> 00:25:48,000
needs to think paid social paid
search basic analytics, and
486
00:25:48,000 --> 00:25:51,600
probably SEO needs to be bundled
into offering to be able to
487
00:25:51,600 --> 00:25:54,700
survive.
So my next stop is basic
488
00:25:54,700 --> 00:25:57,900
analytics.
So anyway, Daniel body replies
489
00:25:57,900 --> 00:25:59,500
to question 6.
Saying, I'm glad you did.
490
00:25:59,800 --> 00:26:02,800
And feisty, I think the answer
is yes, the industry has become
491
00:26:02,800 --> 00:26:06,500
too fragmented and now series
have to deal with so many
492
00:26:06,500 --> 00:26:11,300
vendors to manage that they
probably hate to do manage what
493
00:26:11,300 --> 00:26:13,900
they probably hate to do.
I believe in specialization of
494
00:26:13,900 --> 00:26:17,700
advanced individuals, but I also
believe you need a wide base
495
00:26:17,800 --> 00:26:22,000
knowledge, that Lambert be
replies being in the middle
496
00:26:22,200 --> 00:26:25,200
probably won't help Kurt Angle
replies.
497
00:26:25,200 --> 00:26:27,800
You can always align yourself
with others who perform other
498
00:26:27,800 --> 00:26:29,500
services sort of like a
One-Stop.
499
00:26:29,600 --> 00:26:34,200
Stop, but most centered on being
a resource for All Digital, for
500
00:26:34,200 --> 00:26:37,200
a client.
That sounds, very nice.
501
00:26:37,200 --> 00:26:40,000
Considering its kind of thing
that a lot start doing right,
502
00:26:40,000 --> 00:26:43,100
time to replace question 5 Cent
In the short term to 24 months,
503
00:26:43,100 --> 00:26:46,100
PPC and all digital marketing
will slow down.
504
00:26:46,100 --> 00:26:50,600
But after that, there will be an
uptick taking the industry up to
505
00:26:50,600 --> 00:26:55,000
and Beyond pre-curved levels.
CPC is down almost universally
506
00:26:55,000 --> 00:26:58,400
across platforms.
The smart business, owners will
507
00:26:58,400 --> 00:27:02,400
see the opportunity.
Tea and reply to question five.
508
00:27:02,400 --> 00:27:04,400
We've got attribute.
We've got and roommate.
509
00:27:04,400 --> 00:27:06,300
Garry saying, attribution is the
answer.
510
00:27:06,300 --> 00:27:08,200
Best-in-class is what people
want.
511
00:27:08,200 --> 00:27:11,100
But the entire customer user
Journey needs stitching
512
00:27:11,100 --> 00:27:13,400
together.
Looking at what channel and what
513
00:27:13,400 --> 00:27:16,200
at one channel in isolation
limits, growth.
514
00:27:16,200 --> 00:27:19,600
Potential opportunities stops
combos clients need to see
515
00:27:19,600 --> 00:27:22,200
holistic view or they will lose
market.
516
00:27:22,200 --> 00:27:23,800
Share.
He continues.
517
00:27:23,800 --> 00:27:27,000
I don't like using the word
holistic, but my word range is
518
00:27:27,000 --> 00:27:29,500
limited by being Irish and
typically same.
519
00:27:29,900 --> 00:27:33,000
It will be grand, no matter the
subject.
520
00:27:33,600 --> 00:27:35,100
And then going on to question
six.
521
00:27:35,100 --> 00:27:38,900
We've got Julie, asking are you
or will you be doing anything
522
00:27:38,900 --> 00:27:41,000
differently to find and sign new
clients?
523
00:27:41,500 --> 00:27:45,000
If a recession lingers?
Yes, I need great ideas for this
524
00:27:45,000 --> 00:27:47,100
one.
Colin Slattery replies to our
525
00:27:47,100 --> 00:27:50,200
redoubled, my focus on, creating
good content and building the
526
00:27:50,200 --> 00:27:53,200
inbound resources, plus
improving systems.
527
00:27:53,200 --> 00:27:55,400
Generally.
The agency hasn't really been
528
00:27:55,700 --> 00:27:59,300
prepared for a large influx of
clients before and that is
529
00:27:59,300 --> 00:28:02,000
something.
I'm fixing plus more referral
530
00:28:02,800 --> 00:28:06,900
Partnerships occurred.
Kurt Angle, replace question 16.
531
00:28:06,900 --> 00:28:10,500
I think this correlates to the
earlier question, 5 of being
532
00:28:10,500 --> 00:28:13,600
more of the resource for
potential clients.
533
00:28:13,600 --> 00:28:16,700
A lot of Frameworks for how they
conduct business has changed
534
00:28:16,700 --> 00:28:19,600
sometimes.
Dramatically willing to be more
535
00:28:19,600 --> 00:28:23,400
advisory on how to deal with new
environment, especially in the
536
00:28:23,400 --> 00:28:25,700
beginning.
Julie, between replies question
537
00:28:25,700 --> 00:28:28,600
6 going, you have to be more
creative and looking for new
538
00:28:28,600 --> 00:28:31,000
business.
These figure out where the need
539
00:28:31,000 --> 00:28:34,000
is and try to push yourself in
its path.
540
00:28:34,200 --> 00:28:37,600
Also be prepared for contacts,
to take longer, to get signed up
541
00:28:37,600 --> 00:28:41,700
for proposals to seem to die
only to come back months later.
542
00:28:42,000 --> 00:28:47,000
Yeah, so don't lose track.
But yeah, don't don't pester but
543
00:28:47,000 --> 00:28:48,900
don't make don't be
disappointed.
544
00:28:48,900 --> 00:28:51,400
That things have definitely gone
quite a dead.
545
00:28:51,400 --> 00:28:53,400
I've got a client.
I'm not that it's a little bit
546
00:28:53,400 --> 00:28:55,000
quiet at the moment, but I am
hopeful that.
547
00:28:55,000 --> 00:28:57,400
They'll come back.
I'll Chase replies, question,
548
00:28:57,400 --> 00:29:00,100
sixth grade going.
I work with some Seized in a
549
00:29:00,100 --> 00:29:01,600
freelance capacity.
Currently.
550
00:29:01,600 --> 00:29:04,900
Okay with workload.
But if I needed more hours, this
551
00:29:04,900 --> 00:29:06,700
is an area where I see more
agencies.
552
00:29:06,700 --> 00:29:10,300
Take advantage of they can have
a freelancer who that who they
553
00:29:10,300 --> 00:29:13,800
can add or subtract work as
necessary for successful time
554
00:29:13,900 --> 00:29:16,600
costs.
And then yeah, we've got teams
555
00:29:16,600 --> 00:29:18,500
to Gibson replies question, 6
going.
556
00:29:18,500 --> 00:29:21,400
I finally put out my book on
PPC, though.
557
00:29:21,400 --> 00:29:23,800
That was finished, before the
lockdown started.
558
00:29:23,800 --> 00:29:26,800
Apart from that.
I'm doing more prospecting when
559
00:29:26,800 --> 00:29:30,800
I can be bothered.
And then we watch, um, Judy.
560
00:29:30,800 --> 00:29:33,700
Giving us our last question of
the day saying, aside from the
561
00:29:33,700 --> 00:29:36,300
economic aspects.
How else does the spec does the
562
00:29:36,300 --> 00:29:39,200
pandemic impact?
Where you'd otherwise do when
563
00:29:39,200 --> 00:29:43,900
facing rough economic situation
conditions, even and situations?
564
00:29:44,500 --> 00:29:47,300
And my answer was definitely,
the people going to conferences
565
00:29:47,300 --> 00:29:50,300
meeting up with past colleagues.
Clear?
566
00:29:50,300 --> 00:29:53,100
Because I've yeah, some of my
thoughts colleagues have made
567
00:29:53,100 --> 00:29:55,400
some great friendships with and
great collaborations with.
568
00:29:55,400 --> 00:29:58,500
And they have just been really
inspiring me across the months
569
00:29:58,500 --> 00:30:01,400
and years.
Yeah, I'm just saying zoom and
570
00:30:01,400 --> 00:30:04,400
phone calls or hangouts.
Just not really the same.
571
00:30:05,300 --> 00:30:06,500
Yeah.
So, yeah, just all the
572
00:30:06,500 --> 00:30:08,800
networking events and being able
to chat to people, and I
573
00:30:08,800 --> 00:30:12,300
actually started a woman in
digital Meetup Group where we
574
00:30:12,300 --> 00:30:17,400
actually started started out as
a slack event inspired by not
575
00:30:17,400 --> 00:30:20,800
any Bishop.
Not Amanda one of the ladies on
576
00:30:21,100 --> 00:30:24,800
the PVC chat crew who it was
amazing that started that in
577
00:30:24,800 --> 00:30:27,000
America and I was like, oh, can
I start doing the UK?
578
00:30:27,000 --> 00:30:28,700
And she was like, yeah, sure.
Of course.
579
00:30:29,300 --> 00:30:32,300
Got some group of amazing.
A ladies where we just share a
580
00:30:32,300 --> 00:30:36,800
chat about our ideas, our
skills, and it's all about, you
581
00:30:36,800 --> 00:30:41,600
know, skill learning and sharing
and yeah, and we got some
582
00:30:41,600 --> 00:30:44,700
immediate amazing lady there who
like share their ideas and
583
00:30:44,700 --> 00:30:48,400
actually led to some of the
talks as well as themselves.
584
00:30:48,900 --> 00:30:51,300
And yeah, it's just hard to get
doing that right right.
585
00:30:51,300 --> 00:30:52,900
Now.
I know we could do an online
586
00:30:52,900 --> 00:30:55,800
Channel, but I feel it's very
saturated.
587
00:30:55,800 --> 00:30:57,700
If you don't have amazing
content and people who are
588
00:30:57,700 --> 00:31:00,800
willing to talk through it.
Is really hard to push that
589
00:31:00,800 --> 00:31:03,100
ahead.
So kind of struggling with that.
590
00:31:03,100 --> 00:31:07,200
I'm very a bit disheartened by
that and then we've got L Chase
591
00:31:07,200 --> 00:31:11,100
replying to a question, 70s.
Saying there are no imperson
592
00:31:11,100 --> 00:31:13,700
brainstorming sessions on
science that we would sometimes
593
00:31:13,700 --> 00:31:16,500
have, we can still do them
virtually where there's
594
00:31:16,500 --> 00:31:19,600
something about being in a group
together thinking of new ideas
595
00:31:19,600 --> 00:31:23,000
strategy for growth.
Yeah, very similar has hair as
596
00:31:23,000 --> 00:31:24,800
well.
Colin Slattery replies.
597
00:31:24,800 --> 00:31:27,700
It it has massively impacted it
to be honest.
598
00:31:27,700 --> 00:31:30,900
I'm extremely extroverted.
Seated and the extreme lack of
599
00:31:30,900 --> 00:31:33,900
socializing has been brutal.
My favorite event of the year,
600
00:31:33,900 --> 00:31:37,600
is our annual summer kickoff
barbecue, where we have 60 to
601
00:31:37,600 --> 00:31:41,900
100 people, and that would
happen this year of Julia voice
602
00:31:41,900 --> 00:31:45,000
replies presentations.
I really miss speaking publicly
603
00:31:45,300 --> 00:31:48,600
meeting clients in person and
connecting with vendors Partners
604
00:31:48,600 --> 00:31:50,700
in the same room.
You're doing good work
605
00:31:50,700 --> 00:31:53,700
virtually, but I do miss it
coming.
606
00:31:53,700 --> 00:31:56,600
Harris, replace question 7
saying, well, normally I go out
607
00:31:56,600 --> 00:31:59,200
and make and strengthen existing
relationships.
608
00:31:59,400 --> 00:32:01,600
Person is obviously isn't
happening.
609
00:32:01,600 --> 00:32:05,400
Anytime soon on the plus side.
No one else is going to be
610
00:32:05,400 --> 00:32:08,700
trying to sweet-talk my clients
in person either.
611
00:32:08,700 --> 00:32:11,900
So yeah, what you're doing your
competitors are not doing that
612
00:32:11,900 --> 00:32:15,600
either to leave but he replies.
I miss in-person networking and
613
00:32:15,600 --> 00:32:18,000
presented at conferences
relationships.
614
00:32:18,000 --> 00:32:20,600
Have proved so important for me.
In this industry.
615
00:32:20,600 --> 00:32:23,800
I miss opportunities to
strengthen them and Forge new
616
00:32:23,800 --> 00:32:27,000
ones in person.
Yeah, it's just means that
617
00:32:27,000 --> 00:32:29,200
there's a lot of hard work
that's going to be needed.
618
00:32:29,300 --> 00:32:33,800
Do the known in person ones?
But yeah, I didn't nice a really
619
00:32:33,800 --> 00:32:36,600
good answer that today has
cropped up here because Andrew
620
00:32:36,600 --> 00:32:42,200
McGary is not putting his
answers like A1 A2, or 86
621
00:32:42,800 --> 00:32:45,700
against his answers.
He replaced his question, 16.
622
00:32:45,700 --> 00:32:48,900
The increase in webinars on
Virtual events is fantastic.
623
00:32:49,100 --> 00:32:52,000
For those of us who don't live
in major cities, New York City
624
00:32:52,000 --> 00:32:54,500
London, Etc.
Content is going to get more
625
00:32:54,500 --> 00:32:57,800
Hands-On oriented and that is a
good thing for interest.
626
00:32:57,800 --> 00:33:01,800
Credit checking client.
Needs might Do no harm either
627
00:33:02,500 --> 00:33:05,000
and yeah, Julie replies.
Prepayment prepayment for
628
00:33:05,000 --> 00:33:06,900
first-time client is a good
idea.
629
00:33:07,100 --> 00:33:09,000
Having mechanisms in place to
accept.
630
00:33:09,000 --> 00:33:13,400
Electronic payments is smart now
too if you don't already and you
631
00:33:13,400 --> 00:33:16,300
live voice replies, this is very
this is a very good point if you
632
00:33:16,300 --> 00:33:19,400
currently pay and build your
clients, media blitz fees, you
633
00:33:19,400 --> 00:33:23,600
may want to move to prepay and
replies now would not be the
634
00:33:23,600 --> 00:33:27,400
time to pay clients media.
There are NFL teams in financial
635
00:33:27,400 --> 00:33:31,600
trouble, due to the panda.
Chemically let alone smes
636
00:33:31,800 --> 00:33:33,700
really.
There's guys that get paid
637
00:33:33,700 --> 00:33:38,000
Millions a week and I'm yeah.
Given our last answer for this
638
00:33:38,000 --> 00:33:39,700
chat.
We've got some replying to
639
00:33:39,700 --> 00:33:42,900
question 17.
It does put a major damper on
640
00:33:42,900 --> 00:33:45,700
conference season.
So, I'm now looking, I'm now
641
00:33:45,700 --> 00:33:50,000
doing more webinars plus looking
for some virtual conferences,
642
00:33:50,000 --> 00:33:53,100
hit me up.
If you know of any that are
643
00:33:53,100 --> 00:33:55,500
looking.
So yeah, that's definitely one
644
00:33:55,500 --> 00:33:56,600
for all of us.
I do.
645
00:33:56,700 --> 00:33:59,200
Yeah, definitely willing to
speak at a normal life.
646
00:33:59,400 --> 00:34:04,000
Conference or webinar, if anyone
is looking with my first time.
647
00:34:04,000 --> 00:34:06,500
So I hope you don't judge me for
that.
648
00:34:07,700 --> 00:34:11,100
So yeah, Jimmy goes well.
It's 11 o'clock is here already
649
00:34:11,100 --> 00:34:13,300
and I would have been 6 p.m.
GMT or time.
650
00:34:13,300 --> 00:34:15,100
Thank you all for a great chat
today.
651
00:34:15,900 --> 00:34:19,699
Julie will be hosting next week.
But we have guests for about
652
00:34:20,000 --> 00:34:25,300
from Carrie Cory, Hank and April
Dunford, who be hosting a very
653
00:34:25,300 --> 00:34:27,900
soon.
Talking about you to believe and
654
00:34:28,199 --> 00:34:31,100
another topic yet.
Or a hag is our YouTube expert
655
00:34:31,400 --> 00:34:34,400
on here.
So yeah, my then I thank her
656
00:34:34,699 --> 00:34:38,500
Julia for another great chat
making us face some fears.
657
00:34:38,500 --> 00:34:41,699
We may have been unwilling to
talk about is always a good
658
00:34:41,699 --> 00:34:47,600
thing to do and yet he opens up
to talking about official PPC
659
00:34:47,600 --> 00:34:52,000
chat.com where she's going to be
putting new links for resources
660
00:34:52,000 --> 00:34:57,800
and also all the latest the
webinars and the webinars that
661
00:34:57,800 --> 00:34:59,200
have been announced that are
happening.
662
00:35:00,000 --> 00:35:04,700
We all concerning PPC, SEO,
search engine optimization, paid
663
00:35:04,700 --> 00:35:07,800
media and the like.
So look up for look out for that
664
00:35:07,800 --> 00:35:13,000
and go to official, PPC chat.com
to get all of that information.
665
00:35:13,400 --> 00:35:16,900
So I hope you found that chat
very useful because it raised
666
00:35:16,900 --> 00:35:20,400
some fears for you, has it made
you calm down a little bit if
667
00:35:20,400 --> 00:35:22,800
you for Freelancers and
contractors?
668
00:35:22,800 --> 00:35:24,200
Yeah, it makes us.
Yeah.
669
00:35:24,300 --> 00:35:27,900
Just pull a little bit more
relaxed because I feel companies
670
00:35:27,900 --> 00:35:30,900
find us.
A bit cheaper to work with, you
671
00:35:30,900 --> 00:35:33,300
know, a little bit more flexible
to work with to increase H,
672
00:35:33,300 --> 00:35:36,800
decrease house.
So maybe have a few companies on
673
00:35:36,800 --> 00:35:39,900
your radio for that one.
But I think it's really helpful
674
00:35:39,900 --> 00:35:43,000
to be how to be flexible in how
you work during this time,
675
00:35:43,300 --> 00:35:45,700
especially.
So I hope you found those talk
676
00:35:45,700 --> 00:35:48,700
useful and taking some great.
Takeaways, if you want to chat
677
00:35:48,700 --> 00:35:52,000
about this topic or any paid
Media or Data Solutions, get to
678
00:35:52,000 --> 00:35:55,600
me and stay in touch with me at
the email.
679
00:35:55,800 --> 00:36:01,200
Hello at - one.com always.
That Instagram social media
680
00:36:01,200 --> 00:36:04,900
page, which is PPC chat
underscore Twitter on the school
681
00:36:05,500 --> 00:36:08,100
Roundup.
So remember for your campaigns
682
00:36:08,100 --> 00:36:09,700
and businesses to Glide
smoothly.
683
00:36:09,700 --> 00:36:11,100
There's a lot of hard work
needed.
684
00:36:11,100 --> 00:36:13,200
We need the surface.
So keep this one's kicking.
685
00:36:13,200 --> 00:36:13,700
Bye.